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Medical Front Desk Michigan Spine and Brain Surgeons - Contingent - Days -Southfield

Medical Front Desk Michigan Spine and Brain Surgeons - Contingent - Days -Southfield

Henry Ford HospitalSouthfield, MI, US
13 hours ago
Job type
  • Full-time
Job description

Facility / Security / Support Services

Shift : Contingent Days 8 : 30 AM - 5 : 00 PM No weekends.

General Summary :

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities :

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations / precertification. Completes medical record release requests and schedules / confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.

Education / Experience Required :

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Excellent customer service skills and attention to detail.
  • Ability to verify patient insurance coverage and demographics, prepare patient rooms, provide pertinent information including patient education as directed.
  • Familiarity with medical office workflows preferred.
  • Ability to function collaboratively in a team setting.
  • Strong attention to detail; excellent customer service and ability to listen / speak effectively to patients. Previous experience in high volume medical or surgical practice is preferred.
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    Medical Front Desk • Southfield, MI, US

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