Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

I opened my agency in January 2025 and currently have a team of three. Before becoming an agent, I spent 4.5 years as a team member and six years working in claims for State Farm, which gave me a deep understanding of both sides of the business.

I come from a State Farm family my brother is also an agent. I went to Southern Illinois University Edwardsville, and outside of work I love fishing, playing golf, traveling, and catching sporting events. Im also actively involved in the Chamber of Commerce and Rotary Club.

We offer great perks including flexibility, weekly office lunches, a Simple IRA, and Life and Short-Term Disability policies after six months. Team members also receive three weeks of vacation and eight paid sick days.

Our office culture is flexible and goal-focused. When goals are met, team members can earn additional time off. Im looking for someone with a growth mindset, who takes initiative to learn new tactics, communicates well, and is focused on delivering excellent service. A goal-oriented, adaptive, and team-driven attitude will thrive here.

ROLE DESCRIPTION :

Tyler Sonka - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.