Senior Billing Coordinator - Seattle, WA

Senior Billing Coordinator

Saltchuk Marine is seeking a Senior Billing Coordinator to support our customer billing function. This role is responsible for generating customer billing documents, engaging with customers for timely cash collection and closely working with sales and operations. The position requires a broad range of skills, including contract interpretation, attention to detail, general understanding of sales, operations and accounting and an ability to engage with various internal and external stakeholders in a professional manner. The right individual is process driven in a dynamic environment. The position offers great insight to the business with the opportunity to engage with customers and sales and operations personnel on a regular basis.

Essential Functions :

• Review contract rates and maintain accurate records in Helm Operations
• Process billing documents timely and accurately against contract rates and conditions
• Send billing and supporting documents to customers timely
• Proactively contact customers for payment if / when past due
• Interpret job orders and contracts to determine applicable rates, spot and elevate anomalies
• Coordinate with sales and operations personnel to resolve job discrepancies (i.e. job times, rates, tug movements, etc)
• Responds to customer inquiries in a professional and timely manner
• Support month-end accounting process (i.e. sales accruals, cutoffs, commissions, etc)
• Prepare and analyze various billing and A / R Aging metric reports for management
• Participate in process improvement initiative to further the departmental and company goals
• Works with internal business partners to identify new or enhanced procedures to support business initiatives

Other :

Knowledge Skills and Abilities :

Minimum Requirements :

Compensation : Pay for this position will be between $34.29 and $51.44 hourly. This is a non-exempt position that is eligible for overtime.

Benefits : The b