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The Studio Manager is responsible for overseeing the studio to ensure it is well-maintained and that customer service standards are upheld to YogaSix standards. He / she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He / she must be team-oriented and have a drive and passion for sales and service.
REQUIREMENTS :
- 2+ years of retail / service sales or fitness sales experience
- Experience supervising people successfully
- Proven experience in generating and following up on leads
- Confident in generating personal sales and training Wellness Advisors in sales
- Ability to manage and drive all revenue streams : memberships, retail, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Strong customer service skills
- Ability to excel in a fast changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgement
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Ability to stay calm at all times and act respectfully and professionally
- Proficient with PC / Mac computers and Studio or gym software
DUTIES :
Lead Generation, Membership Sales and RetentionManage and grow all revenue streams including Memberships, Retail and Teacher TrainingManage studio budget, spending, and reportingCreate and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyaltySchedule / participate in Grassroots Marketing partnerships on a weekly basis to drive new guest trafficWork with Studio Owner and Director of Education to optimize class schedule on an ongoing basisRecruit, hire, train, supervise, coach, mentor all studio staffRecruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)Manage maintenance issues, inventory and cleaningParticipate in studio, regional and company-wide meetings and trainings as neededWork closely with Studio Owner and National Sales Director to ensure health and profitability of the studioSocial media managementCOMPENSATION & BENEFITS :
This position offers a competitive base salary based on experience & performanceCommission paid on salesOpportunity to bonus, based on performancePowered by JazzHR
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Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Design, Art / Creative, and Information Technology
Industries
Internet Publishing
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