Crop Claims Specialist
Zurich is currently looking for a Crop Claims Specialist to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. This incumbent will work from a home-based office and is located in Illinois. This position is scheduled to work 40 hours per week. Approximately 75% travel is expected to cover the territory. The ideal candidate will need to live and service within the area of Macomb and Quincy, Illinois.
In this role you will be responsible for :
- Completes high dollar / quality assurance type claim reviews for Crop Hail / Named Peril with $250K and above approval limits.
- Exercises judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures.
- Exercises judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
- Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
- Assists managers in assignment of work and ability to serve as an interim manager in Area Claims Manager's absence.
- Assists as a drone fleet team lead and technical advisor for the assigned area.
- Assists with agent and farmer meetings / trainings.
- May receive a team lead assignment as deemed necessary by the local manager due to workload or other extenuating circumstances.
- Authorized to monitor and determine delayed claim disposition.
- Administers / proctor Crop Adjuster Proficiency Program exams for new adjusters.
- Protects Zurich's reputation by keeping claims information confidential.
- Maintains professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies.
Required Qualifications :
High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industryCrop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire datePersonal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and / or provide remote assistance for the Crop Claims Care Center calls and / or CCP ClaimsRCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures / weather conditionsPreferred Qualifications :
CAT Adjusting experienceStrong verbal, written and interpersonal skillsStrong organization, multi-tasking and prioritization skillsIntermediate Microsoft office skillsYour pay at Zurich is based on your role, location, skills, and experience. You may also be eligible for bonuses and merit increases. The proposed salary range for this position is $46,200.00 - $75,600.00, with short-term incentive bonus eligibility set at 10%. We offer competitive pay and comprehensive benefits for employees and their families.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability / vets.