Credit Specialist

Job Description

Job Description

We are looking for a detail-oriented Credit Specialist to join our client in Concord, California. In this Contract-to-Permanent position, you will oversee essential credit and collections activities, ensuring compliance with company policies and maintaining strong relationships with both internal teams and external partners. This role will provide the opportunity to work closely with branch managers, manage receivables, and maintain customer portfolios.

Responsibilities :

• Monitor and track all accounts receivable to ensure timely payments.
• Evaluate and approve new customer accounts in collaboration with branch managers.
• Address and resolve issues with delinquent accounts across multiple branch locations.
• Maintain accurate and up-to-date customer portfolio information.
• Process customer refunds in compliance with company policies.
• Write off bad debts and service charges with approval from management.
• Send regular account statements to customers as part of the collection process.
• Prepare and file preliens when necessary to secure payments.
• Review and analyze aging reports to identify and address outstanding balances.
• Proven experience in credit and collections, including commercial collections.
• Strong understanding of credit applications and approval processes.
• Familiarity with lien releases and waivers.
• Ability to analyze and interpret financial data, including aging reports.
• Excellent communication skills for managing customer and internal relationships.
• Proficiency in using credit reporting tools, such as Dun & Bradstreet.
• Strong organizational skills to handle multiple accounts and responsibilities.
• Knowledge of contract compliance and legal procedures related to collections.