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HOUSEPERSON - Hampton Inn & Home 2 March Air Base
HOUSEPERSON - Hampton Inn & Home 2 March Air BaseGreens Operations Inc • March Air Force Base, CA, US
HOUSEPERSON - Hampton Inn & Home 2 March Air Base

HOUSEPERSON - Hampton Inn & Home 2 March Air Base

Greens Operations Inc • March Air Force Base, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Are you the One?

If you are an honest and trustworthy Guest Room Attendant or a Houseperson with 1 or more years of experience, responsible and with excellent attendance, this may be the opportunity for you!

Key Responsibilities :

  • To maximize guest satisfaction by providing neat and clean guest common areas in accordance with the standards of Greens and the Brand.
  • Responsible for the usage and organization of supplies in the housekeeping department.
  • Understands and implements the mission statement, values, and culture always.

Primary Functions

Include but are not limited to :

  • Ensure the environment feels welcoming when the guest walks into the hotel.
  • Maintain the appearance and cleanliness of the entire hotel.
  • In addition to maintaining the hotel you will tend to the room attendant on the floors when needed, take care of guest requests, and clean rooms from time to time.
  • Do an exterior property walk picking up any trash, debris, cigarette buds, etc., making sure landscaping looks good, no spillage in the entryway or sidewalks.
  • Ensure entry door and windows for spots or smudges.
  • Turn in articles left in rooms to the Housekeeping office for “Lost and Found” handling.
  • Ensure the quality and quantity of the contents of the linen closet by organizing and cleaning it.
  • Ensure safety and maximum security.
  • Respond to guest requests and inquiries immediately.
  • Meet and exceed guest expectations by providing service and teamwork.
  • Other duties as assigned or as indicated on the letter of offer.
  • Report any discrepancies to the Housekeeping Department Supervisor.

    • The ideal candidate :

  • Must be able to perform major life activities : standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
  • Must be able to stand for eight hours, bend, stretch, and reach
  • Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Long hours sometimes required.
  • Must be able to push or pull 60 pounds and lift and / or carry 30 pounds

    • Knowledgeable In :

  • Entire property, staff services, hours of operation, type of rooms, locations
  • Proper procedures for handling linens, terry, and other supplies.
  • Sanitation of supplies, guestrooms, and public areas.
  • Guestroom cleaning procedures
  • Daily hotel operations, check daily events, and bulletin boards, and be up to date on changes, new procedures, and events
  • Safety and security measures.
  • Report or correct any hazardous conditions observed immediately.

    • What are we looking for?

    To fulfill this role successfully, you must possess the following minimum qualifications and experience :

  • High School diploma or equivalent of the same
  • Multi-task, detail-oriented, remain service-centric
  • Must be able to work alone.
  • Comply with all standards.
  • Manage time effectively
  • Communicate with guests and co-workers in a friendly and helpful professional manner.
  • Work as a team member
  • Assist with guest issues, being professional, and maintaining a hospitable caring attitude.
  • Well-groomed and professional appearance.
  • Effective communication skills.
  • Good listener.
  • Emphatic and tolerant.
  • Rational, prudent, and practical.
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    Houseperson • March Air Force Base, CA, US