Merchant Consultant - San Clemente Market

Merchant Consultant - San Clemente Market

Aliso Viejo, California; Laguna Niguel, California

To proceed with your application, you must be at least 18 years of age.

Job Description :

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing payment processing solutions to small business clients primarily through 1 : 1 partnerships with assigned group of small business specialists, financial centers, and other internal partners. Key responsibilities include consulting with small business clients to understand their priorities and provide solutions that meet their business needs with a focus on more complex opportunities and solutions. Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security. Additionally, this job requires prospecting for existing clients with merchant services needs.

Responsibilities :

Leverages consultative sales process and knowledge of healthcare, retail, restaurant, and business to business industries to identify clients' business needs

Recommends solutions that meet clients' needs with a focus on more complex opportunities and solutions

Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements

Builds meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security

Identifies opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients

Acts as a champion for clients by connecting expertise across the company to help them achieve their goals

Establishes relationships with associations, centers of influence, and vendor partners and adapts to an ever changing payment processing environment

Independently identify sales opportunities from the bank's portfolio of clients

Skills :

Client Experience Branding

Client Solutions Advisory

Customer and Client Focus

Payment Processing

Pipeline Management

Consulting

Credit Documentation Requirements

Oral Communications

Referral Management

Financial Analysis

Prospecting

Written Communications

Interpret Relevant Laws, Rules, and Regulations

Complaints Management

Required Qualifications :

Customer focus

Prospecting and referral sales

Consultative sales

Pipeline management

Time management

Technical expertise

Relationship building

Oral & Written communication

Problem solving

Teamwork

Presentation skills

2+ years of sales experience

Desired Qualifications :

Merchant products and solutions

Industry business acumen

Multi-lingual ability is a plus

Minimum Education Requirement : High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position : FDIC; Safe Act / Loan Originators and FINRA.

Shift :

1st shift (United States of America)

Hours Per Week : 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.