Talent.com
Patient Services Representative (Medical Receptionist)
Patient Services Representative (Medical Receptionist)Piedmont Urgent Care by Wellstreet • Douglasville, GA, US
Patient Services Representative (Medical Receptionist)

Patient Services Representative (Medical Receptionist)

Piedmont Urgent Care by Wellstreet • Douglasville, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here :

  • LIFE-Work Balance & Flexible Schedule : Full-time (3-day / 12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits : Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays : Recharge and take care of yourself
  • 401K with Company Match : Plan for your future
  • Wellness Support : Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth : Leadership opportunities & professional development

Key Responsibilities :

  • Warm Welcome : Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation : Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification : Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing / collection information.
  • Financial Responsibility : Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support : Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance : Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • and patient result trackers.
  • Travel Requirement : Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
  • Required Qualifications :

  • Education : High school diploma or equivalent, Medical Administrative Assistant certificate a plus
  • Experience : 1+ year of experience in a medical office or healthcare setting preferred
  • Skills : Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills : Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility : Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player : A proactive, friendly, and patient-focused approach to service
  • At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

    Create a job alert for this search

    Patient Service Representative • Douglasville, GA, US

    Related jobs
    Medical Receptionist

    Medical Receptionist

    Aylo Health • Kennesaw, GA, US
    Full-time
    At Aylo Health, we work together to enrich the health and well-being of every life we touch.Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing thi...Show more
    Last updated: 11 days ago • Promoted
    Phlebotomist Patient Services Representative

    Phlebotomist Patient Services Representative

    Global Technical Talent • Atlanta, GA, United States
    Full-time
    Phlebotomist Patient Services Representative III - Floater.PSR III - Traveling Phlebotomist.Patient Service Center Lead Phlebotomist. Atlanta, GA (Floater role covering multiple sites; must live wit...Show more
    Last updated: 30+ days ago • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare • Marietta, GA, US
    Full-time
    Customer Service Representative Home Healthcare Intake & Insurance Verification.Customer Service Representative.If you have experience in home healthcare, medical billing, or insurance verificatio...Show more
    Last updated: 30+ days ago • Promoted
    Medical Front Office - Patient Service Specialist

    Medical Front Office - Patient Service Specialist

    Select Medical • Atlanta, GA, US
    Full-time
    When patients enter our outpatient physical therapy center in Atlanta, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you'll manage both...Show more
    Last updated: 17 days ago • Promoted
    Travel Physical Therapist (PT) in Lithia Springs, GA

    Travel Physical Therapist (PT) in Lithia Springs, GA

    AlliedTravelCareers • Lithia Springs, GA, US
    Full-time +1
    AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Lithia Springs, Georgia, 30122!. Compensation : $1,694 - $1,986 estimated weekly pay .St...Show more
    Last updated: 30+ days ago • Promoted
    Pediatrics

    Pediatrics

    CompHealth • Newnan, Georgia, US
    Full-time
    Pediatrics physician employment in Georgia : Though your CompHealth recruiter will be your single point of contact, they're backed by dozens of specialized teams, giving them the ability to focus o...Show more
    Last updated: 30+ days ago • Promoted
    Blood Collection Staff - Customer Service

    Blood Collection Staff - Customer Service

    American Red Cross • Douglasville, GA, United States
    Full-time
    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show more
    Last updated: 8 days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    HEALing Community Center • Atlanta, GA, US
    Full-time
    Under general supervision of the Practice Manager, the Front Desk.Support Specialist performs a variety of nonclinical duties in support of the healthcare practice following established methods and...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative - Front Desk - Cartersville, GACartersville, GA

    Patient Services Representative - Front Desk - Cartersville, GACartersville, GA

    PhyNet Dermatology LLC (External) • Cartersville, GA, US
    Full-time
    Patient Services Representative - Front Desk - Cartersville, GA.We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.In this vi...Show more
    Last updated: 30+ days ago • Promoted
    Phlebotomist Patient Services Representative

    Phlebotomist Patient Services Representative

    GTT, LLC • Atlanta, GA, US
    Full-time
    Phlebotomist Patient Services Representative III – Floater.Senior Phlebotomist – Floater.PSR III – Traveling Phlebotomist. Patient Service Center Lead Phlebotomist.Atlanta, GA (Flo...Show more
    Last updated: 30+ days ago • Promoted
    Medical Front Office - Patient Service Specialist

    Medical Front Office - Patient Service Specialist

    Select Medical Holdings • Douglasville, GA, US
    Full-time
    When patients enter our outpatient physical therapy center in Douglasville, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you'll manage...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist (PT) - $2,247 per week in Rockmart, GA

    Travel Physical Therapist (PT) - $2,247 per week in Rockmart, GA

    AlliedTravelCareers • Rockmart, GA, US
    Full-time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified Physical Therapist (PT) in Rockmart, Georgia, 30153!. Travel Rehab : Physical Therapy Rockmart.Shift Details : 8H Days (12...Show more
    Last updated: 30+ days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    Southeastern Rheumatology Alliance • Atlanta, GA, US
    Full-time
    Patient Services Representative.Southeastern Rheumatology Alliance is seeking a dedicated and customer-oriented Patient Services Representative to join our healthcare team in Atlanta, GA.The primar...Show more
    Last updated: 20 days ago • Promoted
    Medical Oncology - Fayetteville, GA

    Medical Oncology - Fayetteville, GA

    Piedmont Healthcare • Fayetteville, GA, US
    Full-time
    Piedmont Oncology, Piedmont Healthcares newly reorganized cancer program, is recruiting a board certified / board eligible medical hematology / oncology physician for its Piedmont Fayette Hospital loca...Show more
    Last updated: 2 days ago • Promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc. • Marietta, GA, United States
    Full-time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...Show more
    Last updated: 30+ days ago • Promoted
    Medical Sales Representative - Atlanta, GA

    Medical Sales Representative - Atlanta, GA

    Southern Orthopaedics • Atlanta, GA, US
    Full-time
    Orthopedic Medical Device Sales Representative.Must live in the Atlanta, GA area.Sales Associate Representative shall assist with the sales and marketing of orthopedic implant systems to Orthopedic...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Representative_ East Cobb

    Patient Service Representative_ East Cobb

    Tenet Healthcare • Marietta, GA, US
    Full-time
    The person in this role may act in either, all, or some of the following functions and must be efficient in all processes associated with any or all of the functions listed : .In addition, this role ...Show more
    Last updated: 3 days ago • Promoted
    Internal Medicine

    Internal Medicine

    CompHealth • Fayetteville, Georgia, US
    Full-time
    Internal Medicine physician employment in Georgia : Fayetteville has a downtown square that has undergone a transformation process, while welcoming a variety of new businesses.As they move further ...Show more
    Last updated: 30+ days ago • Promoted