Enterprise Resilience Business Continuity Assistant Vice President

Enterprise Resilience Business Continuity Assistant Vice President

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Job Overview

Citi's Enterprise Resiliency (ER) organization within Technology is seeking an experienced professional to serve as a Business Execution Continuity of Business (CoB) Senior Lead Analyst in support of U.S. Personal Banking, Wealth and Functions. The CoB Lead Analyst is responsible for business resiliency of critical business processes and technology, and their availability to customers, third parties, regulators, and other stakeholders during an unplanned event or disruption, in accordance with agreed-upon and consistent service levels. Employees in this job family ensure : Business Recovery Plans are viable, executable, implemented, tested, and communicated to the appropriate stakeholders. They also ensure appropriate CoB considerations are incorporated into technology and business planning, for example staffing, facilities, equipment and suppliers. In the event of a business or technology disruption, they identify, prioritize, protect, and restore critical business processes. CoB safeguard Citi's staff, business operations, and technology under a diverse set of conditions.

Responsibilities :

• Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
• Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that includes : Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
• Assist with reviews of third-party vendor relationships and any remediation activitiesConduct quality assurance ("QA") reviews on Continuity of Business (COB) third party vendors across all Global Products / Functions ("Sectors") and Regions by applying a risk-based methodology.
• Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
• Advises the business on ER strategy, policy requirements and preferred practices.
• Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
• Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process.
• Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
• Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
• Promotes Business ContinuityEnterprise Resilience training and awareness.
• Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
• Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices
• Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified. Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs).
• Support Internal Audit reviews and / or internal Control reviews.
• Assists with crisis management support during disruptive events.
• Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.

Qualifications :

Education :