Job Description
Job Description
Description :
Be part of something meaningful. Help others heal and grow.
Turning Point, Inc. is looking for a dependable, compassionate, and organized Program Assistant to join our treatment team. In this critical role, you'll help ensure the smooth daily operation of our treatment center while offering meaningful support to clients on their recovery journey.
What You’ll Do :
As a Program Assistant, you’ll be the supportive backbone of our client services. Your role will include :
- Assisting clients with daily routines, schedules, and adherence to program expectations
- Supporting the Program Coordinator in managing client appointments, services, and activities
- Keeping accurate shift notes, reports, and client records in line with confidentiality standards
- Responding to behavioral emergencies with professionalism and calm, using de-escalation techniques
- Managing phones, emails, supplies, and other daily administrative tasks
- Collaborating with counselors, medical staff, and the broader treatment team to support client care
- Participating in staff meetings and contributing to a positive, recovery-focused environment
Why Turning Point?
Mission-Driven Work : Be part of a culturally specific organization that centers the voices and needs of African American clientsProfessional Growth : Gain supervision hours and mentoring toward your LADC licensureCollaborative Team : Work alongside experienced clinicians and community advocatesInclusive Culture : We value diversity, lived experience, and innovation in care deliveryRequirements :
What We’re Looking For :
We’re seeking someone who’s organized, empathetic, and ready to make a difference. The ideal candidate will bring :
High school diploma or equivalent; additional education in human services or recovery support is a plusUnderstanding of addiction treatment and mental health supportStrong communication skills and the ability to build rapport with people from diverse backgroundsConfidence in responding to crises and managing high-stress situations calmlyBasic computer skills and the ability to maintain accurate records and documentationCommitment to ethical standards, client confidentiality, and program integrityWillingness to work flexible hours, including evenings, overnights, weekends, or holidaysBenefits We Offer That Support You—At Work and Beyond
At Turning Point, Inc., we believe that taking care of our team is just as important as taking care of our clients. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial well-being, and work-life balance.
Here’s what you can expect as part of our team :
Health & Wellness
Medical, Dental, and Vision InsuranceCritical Illness InsuranceHospital Indemnity InsuranceAccident InsuranceFinancial Security
401(k) Retirement Plan with Employer ContributionCompetitive Pay and Growth OpportunitiesWork-Life Balance
Generous Paid Time Off (PTO)Paid HolidaysPeace of Mind
Supportive, mission-driven work environmentAdditional voluntary benefits to meet your needsWe’re committed to supporting your personal and professional well-being—because when our team thrives, so do the people we serve.