Vice President of Clinical Services

Vice President of Clinical Services

The senior leadership role of the Vice President of Clinical Services will play a pivotal role in overseeing key performance metrics, ensuring high-quality clinical services and client progress in their region. Primary responsibilities will include providing leadership to their team of Area Directors of Clinical Services in ensuring quality care is provided across process, performance, and outcome metrics. The Vice President of Clinical Services will also serve as the highest decision-maker for escalated clinical matters and will partner with the Vice President of Operations for solutioning as needed. They will champion and lead training efforts for the region on performance improvement initiatives. The Vice President of Clinical Services will also be responsible for collaboration and evaluation with the Chief Clinical Officer on current structures, systems, and processes to identify areas for change, improvement, or value add opportunities, and will partner with Centria's Clinical Excellence Team to improve clinical performance in alignment with our clinical and operational performance standards. Additionally, they will represent Centria Autism's organization through payor relations at the regional level. The Vice President of Clinical Services will collaborate with the Vice President of Operations on driving growth initiatives and on escalated operational / clinical matters.

Duties and Responsibilities

Driving Client Progress

Monitor and ensure client progress within all areas under their purview. Use internal tools to review client data, documentation, treatment plans, and related performance metrics for all clients to ensure alignment with internal performance standards, best practices, and evidence-based approaches.

• Offer comprehensive clinical case support and supervision to their Area Directors of Clinical Services by assisting with case reviews, data-based decision making, and providing clinical recommendations and solutions as needed.

Driving Clinical Quality through Performance Management and Development

Use internal tools to review supervision practices and other performance metrics for their team of Area Directors of Clinical Services to ensure alignment with internal performance standards, best practices, and evidence-based approaches, and Centria's competency assessment policy.

Collaboration and Escalation Management

Assume the role of the highest decision maker for escalated clinical matters, making critical decisions, and partnering with the Vice President of Operations as needed to address complex clinical issues.

Payor Relations

Establish and maintain strong relationships with payors at the regional level, acting as a primary clinical point of contact and representing Centria Autism Services.

Growth and Compliance Efforts

Work closely with the Vice President of Operations to develop and implement strategies for driving growth, expanding service offerings, and improving operational efficiency.

Customer Service

Ensure clients and parents are engaged in and completely satisfied with the services provided to them.

Community Outreach

Attend local and national conferences and seminars as a participant, company ambassador, and a presenter.

Other

Attend local and national conferences and seminars as a participant, company ambassador, and a presenter.

Qualifications

Education

BCBA Education Qualifications

BCBA-D Education Qualifications

License / Certification

BCBA License / Certification

BCBA-D License / Certification

Work Experience

Knowledge and Skills

Working Conditions

Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.