Medical Surgical Manager

Medical Surgical Manager (Job description)

Assists the Chief Nursing Officer with patient care supervision, management activities, staff education and development, and upholds the standard of practice of a professional nurse in caring for infant through geriatric patients. Works in collaboration with interdisciplinary team members to ensure the highest quality of patient care.

Essential Duties & Responsibilities:

• Assists the Chief Nursing Officer with patient care supervision, management activities, and staff development.

• Acts as the Chief Nursing Officer representative when the Chief Nursing Officer is absent.

• Coordinates quality initiatives and process improvements.

• Provides daily operational resource management including supplies and equipment, as well as rendering clinical expertise for unit staff and physicians for problem-solving on patients, processes, and family issues.

• Demonstrates behavior appropriate for a professional role model.

• Demonstrates leadership skills through involvement in unit activities.

• Demonstrates positive interpersonal skills.

• Provides for the delivery of patient care through the utilization of the nursing process.

• Directs and guides patient / family teaching.

• Directs and guides ancillary personnel while maintaining standards of professional nursing.

• Assists in the orientation, skills development, and evaluation of nursing personnel.

• Participates with the Chief Nursing Officer in the development and implementation of the philosophy and objectives for Nursing Services.

• Responsible for the Clinical and Service area. Develops and monitors operational and capital budget.

• Develops plans for staffing and programs of area.

• Analyzes nursing services to improve quality of patient care and obtain maximum utilization of staff time and abilities.

• Interviews applicants and makes recommendations for employment; follow progressive discipline program, and makes recommendations for interventions / terminations.

• Develops and implements clinical, accreditation, and regulatory standards.

• Serves as liaison between administrative / medical staff.

• Promotes an awareness of patient’s age, growth, cultural, and spiritual differences.

• Facilitates unit meetings and shared governance / leadership efforts.

• Manages the unit to ensure patient and employee satisfaction while promoting safety and retention.

• Manages and oversees all operations and services performed by the Education Department and its staff.

• Assist in developing education program and training for Medical-Surgical staff.

• Designs, develops, presents and / or facilitates learning experiences to improve performance, increase specific skill levels and effectiveness of the staff and facilitates changes.

• Plans and implements strategies and processes to maximize efficiency and meet objectives

• Sets annual goals for the department and monitors progress of goal achievement through the LEM

• Organizes the functions of the department and allocates use of available resources

• Staffs department appropriately according to productivity standards

• Recruits, hires, trains and develops staff

• Monitors staff performance including goal setting and performance reviews

• Establishes and maintain departmental controls

• Formulates and enforces department policies and practices

• Coordinates financial and budget activities for maximum operational efficiency

• Facilitates the preparation and analysis of reports

• Reviews various performance metrics (i.e., financial, HCAHPS, employee engagement survey) to monitor and measure results, productivity & goal progress

• Responsible for the achievement of department productivity and quality goals

• Engages in and implements the Journey to Excellence tactics for the department

Education: Bachelor’s degree in accredited school of Nursing Required.

Certification/License: Registered Nurse in the State of Louisiana required. CPR required. ACLS and PALS preferred.

Experience: 5 years leadership experience as a RN preferred.

Additional Experience Preferred

• Broad hospital clinical experience

• Current knowledge of clinical practice.

• Ability to operate and handle many kinds of complex equipment.

• Ability to demonstrate clinical competence and maintain current knowledge in caring for adolescent through geriatric patients.

• Ability to communicate effectively both verbally and in writing.

• Knowledge of theory, principles, techniques, and practice of professional nursing; of scientific principles and nursing research; of preparation, administration, and actions of medications; of treatments and medical procedures; of counseling and teaching techniques; of medical equipment as it relates to patient care.

• Provides Nurse Manager on call coverage on a rotating basis.

• Proficient in the use of Word, Excel, PowerPoint, and MS Publisher.