Account Manager

CornerStone Professional Placement has partnered with a nationwide aviation support company to seek out a talented Account Manager to join their team full-time in Charlotte, NC.

Job Title : Account Manager

Location : 100% Onsite in Charlotte, NC

Duration : Full-Time! Be a permanent employee from day one.

Salary Range : $100K-$115K+ BOE

Job Duties :

• Oversee all aspects of station operations, including hiring, terminations, employee relations, training, payroll processing, client invoicing, state licensing, and scheduling.
• Manage daily staffing and scheduling to ensure efficient operations while controlling labor costs and minimizing overtime.
• Step in to perform frontline duties as needed.
• Oversee the station's Safety Management System (SMS) and develop the station safety plan.
• Ensure compliance with FAA and TSA regulations, company policies, and client Service Level Agreements (SLAs).
• Conduct and oversee employee training on airline / airport procedures, safety protocols, and company standards.
• Maintain compliance with state labor regulations regarding hiring and termination processes.
• Address employee concerns and foster a positive work environment.
• Act as a liaison between local airport / airline managers, FAA representatives, and company leadership.
• Establish and maintain strong client relationships, ensuring effective communication with airline management and airport authorities.
• Conduct quality assurance audits to ensure compliance with operational standards and client requirements.
• Ensure adherence to all company policies and contribute to achieving organizational objectives.
• Perform other duties as assigned.

Qualifications :

Does this sound like you? Apply today! Get your foot in the door with a best in class company that invests in its employees.