Senior Renewals Manager

Position Summary

Euna Solutions is seeking an experienced and strategic Senior Renewals Manager to lead our renewals operations and drive revenue retention across our customer base. This role blends hands-on execution with strategic leadership ensuring that renewal processes are timely data-driven and aligned with company growth objectives.

As the Senior Renewals Manager you will oversee the renewals function ensuring predictable recurring revenue multi-year contract growth and minimal financial attrition. Youll work cross-functionally with Customer Success Sales Finance Legal and Product teams to deliver exceptional customer outcomes streamline contract operations and identify opportunities for expansion upsell and risk mitigation.

Key Responsibilities

Renewal Operations

• Oversee the end-to-end renewal lifecycle from contract review and pricing updates to invoice generation and execution ensuring timely and accurate renewals.

Maintain high renewal forecast accuracy and renewal hygiene within Salesforce and other systems of record.

Review and approve contract terms pricing concessions and quotes within approved parameters.

Ensure compliance with company policies industry standards and legal requirements in all renewal activities.

Customer Engagement & Retention

Engage proactively with customers around renewal options pricing changes and multi-year opportunities.

Act as a senior escalation point for at-risk renewals and complex negotiations.

Cross-Functional Collaboration

Collaborate with Sales and Product teams to identify upsell and cross-sell opportunities within renewal cycles.

Drive system and process improvements in Salesforce and contract management tools to enhance efficiency.

Qualifications

57 years of experience in Renewals Account Management or Sales leadership roles in the SaaS or technology industry.

Proven success managing high-performance teams and exceeding renewal or retention targets.

Strong understanding of SaaS renewal cycles contract negotiation and customer lifecycle management.

Excellent communication collaboration and leadership skills across multiple functions.

Highly analytical with a data-driven mindset; proficient in CRM and contract management tools (Salesforce experience required).

Strong attention to detail organizational skills and the ability to operate effectively in a fast-paced evolving environment.

Location

This role will be hybrid with 3 days / week in our Atlanta GA office.

AI Mindset at Euna Solutions

We believe the future of work is human AI. At Euna Solutions we encourage our team members to leverage AI tools to enhance creativity efficiency and decision-making. Were looking for people who are curious about emerging technologies eager to experiment and committed to using AI responsibly to augmentnot replacetheir expertise.

If you enjoy exploring new ways to solve problems learning continuously and applying AI to make your work smarter and more impactful youll thrive here.

What Its Like to Work at Euna Solutions

At Euna Solutions we carefully foster a work environment where employees have a safe space for creative and intellectual freedom and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of theperksthat Euna employees enjoy :

Competitive wages

Wepaycompetitive wages and salaries and we only expect an honest 40-hour week for it.

Wellness days

Whats better than a long weekend An extra-long weekend!Twice a year Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

Community Engagement Committee

At Euna we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through timegiftsand skills.

Flexible work day

Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.

Benefits

Askus for a copy of our health and dental benefits!

Culture committee

Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions as well as for miscellaneous fun.

About Euna Solutions

Euna Solutions is a leading provider of purpose-built cloud-based software that helps public sector and government organizations streamline procurement budgeting payments grants management and special education administration. Designed to enhance efficiency collaboration and compliance Euna Solutions supports more than3400organizations across North America in building trust enabling transparency and driving community impact. Recognized on Government Technologys GovTech 100 list Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more visit .

Please visit our website : check out our LinkedIn Pages believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements we encourage you to apply! We recognize that people have unique career journeys and ifyoureexcited about this role and know you can bring something great to the team then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small) please let us know.

For any inquiries or requestsregardingaccessibility at Euna Solutions please email or call our officeat1.877.707.7755. Upon requestappropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Required Experience :

Manager

Key Skills

Program Management,FDA Regulations,Management Experience,Facilities Management,Clinical Development,Data Management,Quality Systems,Project Management,Research & Development,GLP,Budgeting,Leadership Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1