Benefits Specialist

Job Purpose : Provides employee benefits by answering benefits questions; initiating and continuing membership in programs.

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Duties :

• Initiates new-hire benefits and changes of information by obtaining, verifying, and recording employee information, and informing insurance carriers of new or changed information.
• Informs employees about benefits by explaining benefit programs.
• Resolves employee questions and problems regarding benefits by researching benefit policies and procedures; providing answers to questions and resolutions to problems.
• Expedites delivery of benefits by maintaining working relationships with benefit providers.
• Completes benefits billing by reconciling carrier reports; requesting benefit disbursements; reconciling benefit accounts.
• Retains historical reference of benefits accounts by maintaining benefits recordkeeping system; filing and retrieving benefit information.
• Continues elective retiree insurance coverage by tracking employee payments; reconciling depository funds.
• Maintains department supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Contributes to team effort by accomplishing related results as needed.

Skills / Qualifications : Verbal Communication, Benefits Administration, Resolving Conflict, Attention to Detail, Customer Focus, Decision Making, Process Improvement, Maintaining Employee Files, Strategic Planning, Judgment, Orienting Employees