PSR / SCHEDULER - SB CARDIOLOGY & VASCULAR CLINIC

Job Requirements

• Education

High school diploma or GED

Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Job Summary

Schedules OP tests in an efficient and timely manner. Responsible for coordinating tests with physician’s schedule and various departments. Works with and has access to confidential patient information. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with physician offices and clinic staff.

Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians.

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