ABOUT THE ROLE
The eCommerce Manager will be responsible for taking end-to-end operational and strategic ownership of our Direct-to-Consumer (“DTC”) sales across our digital storefronts included but not limited to Amazon (Seller / Vendor Central) and Shopify.
YOUR GOAL
- Achieve or exceed quarterly sales and profitability targets across assigned digital storefronts
- Improve profitability year over year through pricing, cost and advertising optimizations
- Maintain 100% account health compliance on Amazon and 100% site uptime and functionality on Shopify
- Launch all new products on time and achieve minimum first-quarter sales targets per launch plan
- Improve listing conversion rates within the first six months through CRO testing and content enhancements
YOUR KEY RESPONSIBILITIES
Drive strategic sales growth across our digital storefronts by developing forecasts, managing budgets, and optimizing pricing, promotions and profitability across all stock keeping units (“SKUs”)Lead new product launches and competitive strategies, identifying market opportunities and executing rollout plans that align with revenue and margin goalsExecute and optimize all eCommerce operations across Amazon and Shopify, including advanced advertising tactics, conversion rate testing, inventory forecasting and search visibility to maximize performance and sales growthOversee site experience, reporting, and compliance across Amazon and Shopify, use performance data to optimize site merchandising, maintain account health and increase conversion through client review strategiesPerform other reasonable duties as required to assist the department and the company in achieving its goals and objectivesYOUR QUALIFICATIONS
Minimum ten (10) years of hands-on experience managing and optimizing high-growth eCommerce operations, with expert-level proficiency in both Amazon Seller / Vendor Central and Shopify platformsProven success as a high-impact individual contributor who has directly managed and scaled annual revenue exceeding eight figures in a DTCExpertise in advanced digital advertising across Amazon Ads (including delivery service partner (“DSP”)), Google Analytics, and paid social channelsAdvanced proficiency in Excel / Sheets for forecasting and profitability analysisYOUR SKILLS
Exceptional analytical and quantitative skillsExcellent organizational and project management and prioritization skillsExceptional communication and collaboration abilities.Strong attention to detail and commitment to quality control.Adaptability to shifting priorities and fast-paced timelines.Results-oriented with integrity and accountabilityProficiency with Microsoft Office Suite (or equivalent tools)