Admissions & Collections Clerk - CHC-Scheduling

The County of Riverside's University Health System-Community Health Center seeks a regular Admissions & Collection Clerk to join their CHC-Jurupa Valley team. Under general supervision, incumbents will be responsible for answering incoming calls, interviewing callers to determine needs, transferring calls to the appropriate departments when needed, interviewing patients and determining their needs, scheduling an appointment(s) in a primary care or specialty care clinic, gathering all pre-registration information, verifying insurance eligibility, and / or verifying there is a valid referral and authorization ; performing other related duties as required. This position is located in Moreno Valley .

Bilingual candidates with the following professional experience / knowledge should apply :

• Experience in the medical field / office
• Call center experience
• Epic

This position does allow for telecommuting but will require employees to report to the office for training and equipment issues.

This position has a 5 / 40 schedule : Monday through Friday, 8 : 30AM-5 : 00PM

Meet the team! RUHS-CHC Website

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION III

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

Other Requirements

License : Possession of a valid California Driver's License may be required.

ALL OPTIONS

Knowledge of : Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.

Ability to : Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.

Other Requirements

License : Possession of a valid California Driver's License may be required.

Skill to type at a corrected rate of 40 words per minute.Questions regarding this recruitment? Please contact Raven Padilla via email at rpadilla@rivco.org .