Manager Workforce Management 1 - Supply Chain - Elizabethtown, PA

Job Title : Operational Performance Management and Analytics Team Member

At Nordstrom, we're committed to helping our customers feel good and look their bestand our Supply Chain team plays a vital role in making that happen. As part of our Operational Performance Management and Analytics (OPMA) team, you'll help build the tools, systems, and insights needed to manage warehouse performance at scale. This team leads the charge in modernizing labor and scheduling systems, enabling real-time visibility into productivity, and scheduling the workforce in line with operational demand. Over the next few years, we're focused on expanding Manhattan Active Labor Management (MALM) across our network, exploring predictive scheduling and labor modeling, and launching performance-based incentive programs. In this role, you'll be at the center of that transformationempowering teams with data-driven decision-making, streamlining operations, and driving measurable impact. If you're energized by solving complex problems, leading change, and helping teams perform at their best, this is the opportunity for you.

A day in the life

• Lead execution of productivity and workforce management programs across the Supply Chain network by aligning daily operations with program goals, auditing site processes for compliance, and delivering actionable insights to warehouse leadership through data analysis and reporting.
• Configure labor management systems and update workflows to reflect productivity measurement standards for new processes in partnership with Operations, Product, and Technology teams; then lead change management efforts by communicating system changes to Operations teams, supporting adoption, and ensuring alignment with updated productivity standards.
• Own daily schedule generation in Workday and partner with HR, Legal, and Operations to ensure system configurations support desired business outcomes.
• Drive strategic initiatives including network-wide adoption of Manhattan Active Labor Management (MALM), evaluation of predictive scheduling tools, and development of performance-based incentive programs that align individual contributions with operational goals.
• Recruit, select, and onboard top talent, motivate and develop teams, organize and encourage teamwork through collaboration and relationship building to ensure program objectives are met.

You own this if you have

We've got you covered

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$64,500.00 - $106,500.00 Annual This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.