Section Chief, General Practice Dentistry

1. Promote a safe, cooperative and professional health care environment to ensure optimum patient care (as per HR Policy 113c).

2. Adheres to all hospital policies, procedures, rules and regulations, including but not limited to, absenteeism, ETIME, cellular telephone usage, dress code and rules of conduct.

3. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion.

4. Demonstrates the standards of performance and behaviors consistent with the DRIVE to Patient-Centered Excellence.

5. Participates with the GP interview process, screening applicants and interviewing applicants for the GP residency program.

6. Participates in Attending calibration meetings.

7. Provide lectures

8. Develop clinic protocols dealing with patient management and clinic operations, in conjunction with GP program director.

9. Take the lead in the Department.

10. Works with all section chiefs and chair on promoting a unified approach to Department operations and protocols.

11. Manages patient complaints.

• Education Required - DDS or DMD
• License(s) Required - NYS Dental License
• Experience / Skills Required - Boarded / Board Eligible. Experience in working in a hospital environment with residents. Knowledge of research techniques, QA / QI methods. Excellent organizational skills. Works well as a team member.