Caregiver Time & Attendance Coordinator

Job Description

Job Description

Preferred is hiring an onsite Caregiver Time & Attendance Coordinator! We offer weekly pay between $19.00-$20.00 an hour! Office hours Monday-Friday 9 : 00a.m.-5 : 00p.m. The office address is :   909 McDonald Ave, Brooklyn NY 11218Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.

Join a mission-driven team where your talent for connecting people with opportunity will directly impact lives. The Caregiver Time & Attendance Coordinator helps to ensure the accuracy and compliance of time records for Caregivers. In this role, the coordinator will resolve attendance discrepancies by making outreach to Caregivers to clear shift exceptions and work within standard operating procedures to reduce overall exceptions.

What You’ll Do

Investigate and resolve instances of missing clock in / out, late arrivals, missed visits, and early departures.

Address issues related to Electronic Visit Verification (EVV) promptly and effectively.

Assist Caregivers in troubleshooting approved methods for recording EVV include Mobile Application (APP), Telephonic (IVR), and Fixed Object Device (FOB).

Offer guidance to Caregivers on best practices for accurate timekeeping and compliance with company policies.

Conduct periodic training sessions for Caregivers on new updates to attendance and verification systems.

Act as a resource for Caregivers, answering questions and addressing concerns related to timekeeping and attendance

• Communicate with Caregivers, Clients, and Market Operations personnel to resolve attendance and visit verification issues in real time.
• Ensure the protection of client and caregiver data in compliance with HIPAA and other privacy regulations.
• Provide education and support to Caregivers on attendance policies and verification procedures

What You’ll BringWe’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.

Required Skills & Experience :

Benefits :

Why Join Us?

If you’re ready to join a team that’s redefining care in New York, apply today!

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

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