Market Research Strategist (UX) | Remote (EST)
Join Aquent as a Market Research Strategist and make a real impact on how our client understands their customers and agents. You will play a key role in shaping research programs, driving higher-tier analytics, and uncovering actionable insights to guide critical business decisions.
This is your opportunity to dive deep into customer journeys, identify retention drivers, and help shape the future of insurance.
As a Market Research Strategist, you will be responsible for two key areas :
- Evolving Market Research Programs : Focus on building and enhancing existing market research programs, particularly the Journey Survey Program. Analyze retention drivers, pinpoint root cause issues in customer journeys, and explore the needs of key consumer segments. You will also support established programs like Independent Agent research and competitive intelligence.
- Consultative Insights Generation : Leverage a vast pool of data (1M+ survey respondents annually) and emerging analytics to answer complex business questions. Collaborate with research partners and stakeholders to provide data-driven solutions. Proactively share insights and industry trends with the organization, focusing on actionable recommendations.
What You’ll Need
Advanced Analytics & Innovation : Knowledge of data sources, tools, and statistical principles (predictive modeling and segmentation a plus). Experience with statistical programs such as SAS, SPSS, R, Displayr, or MarketSight.Comfort exploring and utilizing AI software for enhanced efficiency and depth.Bachelor’s degree and a minimum of 5 years of related experience or Master’s degree and 2-3 years of related experience.Strategic Impact & Evangelism
Proven ability to interpret results and recommend actions.Experience creating compelling reports and presenting to leadership.Strong partnership skills and a collaborative approach.Eagerness to learn industry expertise and business contextNice-to-Haves
Experience working in Property & Casualty Insurance and / or with market research suppliers.The target hiring compensation range for this role is $46.75 to $51.95 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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