Bartender

Job Description

Job Description

Benefits :

• Fun and Exciting Work Environment
• Culture & Community - engaging team events, monthly team recognition
• 401k, Roth IRA
• Financial Security - competitive salary, incentive bonus structure
• Generous Paid Time Off Policies
• Work-Life Balance - Flexible working schedule
• Health & Wellbeing - company sponsored health and vision insurance
• Professional Development

Role Purpose :

Overall, the role purpose of a bartender is to create a positive and enjoyable experience for guests by providing exceptional customer service, crafting delicious and creative drinks, and maintaining a welcoming and inviting atmosphere at the bar. Bartenders are essential members of the Uptown Alley team, contributing to the overall success and reputation of the establishment.

Key Responsibilities :

Strategic and Financial Responsibilities

Upselling and Revenue Generation

Payment Processing

Operational Responsibilities

Compliance and Safety

Problem Resolution

Menu Knowledge

Staff Management

Training and Development

Customer Service Responsibilities

Customer Satisfaction

Education & Qualifications :

Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling and alcohol training.

Highschool or GED equivalent.

Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience :

Bartenders should have prior experience working as bartenders in a restaurant or hospitality setting.

They should have a strong understanding of front-of-house operations, including customer service techniques, order taking, and making cocktails.

Desirable - Previous experience in a high volume restaurant.

Skills & Competencies :

Customer Service orientation

Communication skills

Attention to detail

Technological Proficiency

POS Systems

Reservation Systems

Personal Qualities :

Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven

Desirable - Ability to deescalate tense situations if necessary

Languages :

English

Desirable - Spanish

Department : Operations / Culinary

Location : On-Site

Travel Required : No

Working Pattern : Monday-Friday, Weekends, Nights, Holidays

Reports To : General Manager / AGM

Collaborates With : Management Team, Administrative Support

Supports & Engages With : FOH, BOH