Overview
Join to apply for the Community Manager role at Carter-Haston
Location : Weavervill, NC
Pay : $80,000-$85,000
- $1,000 Sign on bonus following the successful completion of your first 120 days of continuous employment
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics and 5 Ps guide our operations and service standards.
Community AppearanceIntentional PresentationExceptional HomesPrompt AttentionResident SatisfactionPersonalityPurposePassionPreparationParticipationCarter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable.
Responsibilities
Responsible for managing the day-to-day operations of your assigned community, maintaining financial and operating goals for the community, and supervising property staff.Strategically plan, develop, and submit the property budget for approval.Manage performance of onsite team members by ensuring adherence to company policies, training, motivating team members to achieve personal and community goals, and leading by example through upholding the companys culture and values.Responsible for interviewing, hiring, training, and onboarding new team members.Meet targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner; prepare and review monthly financial status reports.Approve daily transactions and tasks related to the financial operation of the community, resident files, and accounting records by collecting and posting rent, fees, delinquencies, and other payments; enforce lease terms to maximize revenue.Manage financial performance of the community and adhere to parameters set in the annual budget.Collect and post rent payments to resident accounts; manage delinquency.Analyze economic and marketing trends within the industry to develop marketing strategies for the community.Participate in and document property inspections (grounds, common areas, parking lots, move-ins / outs, make-readies, annual inspections, etc.).Deliver consistent excellent customer service that yields guest satisfaction through positive ratings and community reviews.Promote resident satisfaction and retention by following established industry standards and company policies.Spearhead social media campaigns in collaboration with the marketing team.Qualifications
One to three years of multi-family property management experience.Proficiency with industry software systems such as Yardi, OneSite, Yieldstar, Knock CRM, the NAA lease agreement, and revenue management systems.Strong leadership and team management skills.Excellent oral and written communication skills.Proficient in Microsoft Office Suite (Word / Excel / OneDrive).Familiarity with generally accepted financial principles, annual budget preparation and maintenance experience (preferred).Certified Apartment Manager (CAM) certification preferred.Benefits Overview
Carter-Haston offers a comprehensive benefits package designed to meet the needs of our employees and their families. Eligible associates receive :
Competitive CompensationPaid vacation, sick days, holidays, and floating holidaysMedical, Dental, Vision and Disability CoverageApartment Discount ProgramRecognition and Service Awards ProgramEducational Assistance ProgramEmployee Assistance Program401(k) PlanEmployment Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Marketing and SalesWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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