Clinical Lead Referral Management

Responsibilities

Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness.

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Behavioral Health Connections (BHC) in Phoenix, AZ is seeking a dynamic and talented Referral Management Clinical Lead Full Time . The Referral Management Clinical Lead has the responsibility of supervising and providing assistance to the Clinical Director with clinical oversight of the Referral Management Clinicians and Nurses. Additional duties include help with team scheduling, filling in for call offs as appropriate, and daily reports. Excellent clinical, communication, and organizational skills are critical components of this job.

Job Duties / Responsibilities :

• Lead and Support referral management team in achieving goals, providing training, completing staff scheduling and fostering a collaborative environment.
• Build and maintain strong relationships with referring facilities and other stakeholders.
• Daily communication with referral sources regarding patient case status, new hire orientation, and training of Clinicians and Nurses in workflow processes and procedures.
• Support with review of clinical assessment / referral documentation.
• Provide assessing skills in crisis situations, ability to quickly gather and analyze information, assess risk factors, and make informed decsions regarding appropriate interventions.

Benefit Highlights :

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

EDUCATION

Required Associates Degree in Nursing, or Master's Degree in Social Work, Psychology, Counseling, Behavioral Health or related field.

LICENSURE / CERTIFICATION

Required : Valid State Drivers License.

Required Current State License : LMSW, LCSW, LPC, or RN

Current CPR, Vaccines, if required by a customer hospital. ("Customer hospital" means the hospital to which BHC is contracted to provide mobile assessment services.)

EXPERIENCE

Required 1-3 years work related experience - Preferred 3-5 years

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.