Talent.com
Senior UX Design Operations Specialist Job at Fidelity Investments Inc. in Bosto

Senior UX Design Operations Specialist Job at Fidelity Investments Inc. in Bosto

MediabistroBoston, MA, United States
17 days ago
Job type
  • Full-time
Job description

Job Description :

Senior UX Design Operations Specialist

The Role

Fidelity Investments is seeking a Senior UX Design Operations Specialist who thrives on solving complex problems and driving operational excellence. This role is ideal for a self-starter who can dig into data, identify inefficiencies, and create scalable solutions that streamline workflows and deliver actionable business value. You’ll work across teams to improve clarity, consistency, and velocity in our UX practice, enabling designers to focus on what they do best—creating exceptional user experiences

The Expertise and Skills You Bring

Experience

  • 4–6+ years of experience in UX Design Operations, Program Management, or a related field
  • Proven track record of implementing operational frameworks and tools across large organizations
  • Experience working in agile environments and supporting design teams at scale
  • Expertise in Jira and Jira Align
  • Familiarity with user-centered design and research practices is a plus

Skills

  • Strong program management and organizational skills
  • Self-starter with a proactive mindset and ability to work independently
  • Analytical thinker with the ability to dig into complex data to uncover insights and drive decisions
  • Skilled problem solver who can identify friction points and develop effective solutions
  • Ability to create and maintain visibility into who’s working on what across teams and business units
  • Adept at driving consistency in work tracking and reporting across BUs
  • Excellent communication and facilitation skills, with the ability to influence without authority
  • Strategic thinker with a bias toward action and continuous improvement
  • Comfortable liaising with cross-functional partners
  • Passionate about improving design velocity and operational efficiency
  • Demonstrates strong individual initiative while contributing meaningfully to team efforts.
  • What You’ll Do

  • Drive operational rigor across the UX organization
  • Develop and maintain programs that provide clarity on team responsibilities and workstreams
  • Create and enforce consistent tracking mechanisms across business units
  • Identify and remove barriers to design velocity
  • Analyze data to uncover inefficiencies and opportunities for improvement
  • Design and implement new processes and procedures that streamline operations and drive business value
  • Partner with leadership to address friction points and improve team workflows
  • Serve as a liaison to UXRADS and UXC, ensuring alignment and collaboration
  • Contribute to the culture and maturity of the UX Design Operations practice
  • Certifications :

    Category : Information Technology

    Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

    Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and / or associating with individuals with certain Criminal Histories.

    #J-18808-Ljbffr

    Create a job alert for this search

    Operation Specialist • Boston, MA, United States

    Related jobs
    Senior UX Design Manager Job at Ford Motor Company in Boston

    Senior UX Design Manager Job at Ford Motor Company in Boston

    MediabistroBoston, MA, United States
    Full-time
    We are the movers of the world and the makers of the future.We get up every day, roll up our sleeves and build a better world together. At Ford, we're all a part of something bigger than ourselve...Show moreLast updated: 2 days ago
    Senior UX Designer, AI Product Design Job at Fidelity Investments in Boston

    Senior UX Designer, AI Product Design Job at Fidelity Investments in Boston

    MediabistroBoston, MA, United States
    Full-time
    Overview Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about their craft and excited to explore the op...Show moreLast updated: 6 days ago
    Sr. UI / UX Designer Job at Master Compliance in Boston

    Sr. UI / UX Designer Job at Master Compliance in Boston

    MediabistroBoston, MA, United States
    Full-time
    Senior User Experience Designer.User-Centered Design team within the Surgical Robotics Operating Unit.In this role, you will create intuitive and safe digital user interface solutions that align wi...Show moreLast updated: 4 days ago
    UX DESIGNER Job at Global Channel Management, Inc. in Boston

    UX DESIGNER Job at Global Channel Management, Inc. in Boston

    MediabistroBoston, MA, United States
    Full-time
    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in vari...Show moreLast updated: 30+ days ago
    Senior UX Designer Job at Jobs via Dice in Acton

    Senior UX Designer Job at Jobs via Dice in Acton

    MediabistroActon, MA, United States
    Full-time
    Senior UX Designer role at Jobs via Dice.Client : Kforce Technology Staffing.Lead end-to-end UX design for web and cross-platform experiences. Own large-scale design initiatives from discovery throug...Show moreLast updated: 17 days ago
    Senior UX / UI Designer [79338] at Onward Search Boston, MA Job at Onward Search i

    Senior UX / UI Designer [79338] at Onward Search Boston, MA Job at Onward Search i

    MediabistroBoston, MA, United States
    Full-time
    Senior UX / UI Designer [79338] job at Onward Search.As a Senior UX / UI Designer, you'll have the opportunity to work on complex, enterprise-level UX and product app design, collaborating closely with...Show moreLast updated: 30+ days ago
    Soteria Reinsurance Ltd. is hiring : Senior UX Designer, AI Product Design in Bos

    Soteria Reinsurance Ltd. is hiring : Senior UX Designer, AI Product Design in Bos

    MediabistroBoston, MA, United States
    Full-time
    Job Description : • •Senior UX Designer • • • •The Role • •Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about t...Show moreLast updated: 5 days ago
    • New!
    Sr UX Designer Job at Dexian DISYS in Acton

    Sr UX Designer Job at Dexian DISYS in Acton

    MediabistroActon, MA, United States
    Permanent
    Months with possibility of extension.Required Skills & Responsibilities : .Lead end-to-end UX design for web-based and cross-platform digital experiences that support Omnipod users—such as onboarding...Show moreLast updated: 8 hours ago
    Senior UX Designer Job at CarGurus in Boston

    Senior UX Designer Job at CarGurus in Boston

    MediabistroBoston, MA, United States
    Full-time
    At CarGurus (NASDAQ : CARG), our mission is to give people the power to reach their destination.We started as a small team of developers determined to bring trust and transparency to car shopping.Si...Show moreLast updated: 30+ days ago
    Senior Director, UX & UXR Job at Xometry in Boston

    Senior Director, UX & UXR Job at Xometry in Boston

    MediabistroBoston, MA, United States
    Full-time
    Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufa...Show moreLast updated: 3 days ago
    Lead, UX Designer Job at MedStar Health in Billerica

    Lead, UX Designer Job at MedStar Health in Billerica

    MediabistroBillerica, MA, United States
    Full-time
    This person will work on a newly formed team that is.You'll work directly with highly technical.This is a hands-on, highly autonomous role for someone who brings strong product thinking, thrives in...Show moreLast updated: 30+ days ago
    Fidelity Investments Inc. is hiring : Senior UX Design Operations Specialist in B

    Fidelity Investments Inc. is hiring : Senior UX Design Operations Specialist in B

    MediabistroBoston, MA, United States
    Full-time
    Senior UX Design Operations Specialist.Fidelity Investments is seeking a.Senior UX Design Operations Specialist.This role is ideal for a self-starter who can dig into data, identify inefficiencies,...Show moreLast updated: 17 days ago
    Senior UI / UX Designer Job at CGS Federal (Contact Government Services) in Boston

    Senior UI / UX Designer Job at CGS Federal (Contact Government Services) in Boston

    MediabistroBoston, MA, United States
    Full-time
    Overview CGS Federal (Contact Government Services) is seeking a Senior UI / UX Designer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.Employment ...Show moreLast updated: 25 days ago
    Senior Product Designer (UX / UI + Research) Job at FranklinCovey in Boston

    Senior Product Designer (UX / UI + Research) Job at FranklinCovey in Boston

    MediabistroBoston, MA, United States
    Full-time
    We enable greatness in people and organizations everywhere.FranklinCovey is a leading leadership company with offices in over 160 countries. We partner with clients to build leaders, teams, and cult...Show moreLast updated: 5 days ago
    Insulet Corporation is hiring : Sr. Manager, UX Design - Acton, Mass. (Hybrid) in

    Insulet Corporation is hiring : Sr. Manager, UX Design - Acton, Mass. (Hybrid) in

    MediabistroActon, MA, United States
    Full-time
    Want to have an impact on Omnipod's Global Customer Experience (GCx)? Want to help lead a once in a lifetime career program? Be part of a highly engaged senior team who has a direct line into the E...Show moreLast updated: 2 days ago
    Senior UX Designer, MyHealthTeam Job at MyHealthTeam, Inc. in Boston

    Senior UX Designer, MyHealthTeam Job at MyHealthTeam, Inc. in Boston

    MediabistroBoston, MA, United States
    Full-time
    Swoop and MyHealthTeam, a Swoop company, transform the healthcare journey for millions of patients nationwide with innovative solutions. We’re committed to building an inclusive space where employee...Show moreLast updated: 30+ days ago
    • New!
    Senior UX / UI Designer Job at ZoomInfo Technologies LLC in Waltham

    Senior UX / UI Designer Job at ZoomInfo Technologies LLC in Waltham

    MediabistroWaltham, MA, United States
    Full-time
    ZoomInfo is where careers accelerate.We move fast, think boldly, and empower you to do the best work of your life.You'll be surrounded by teammates who care deeply, challenge each other, and celebr...Show moreLast updated: 12 hours ago
    Senior UX / UI Designer [79338] at Onward Search Boston, MA

    Senior UX / UI Designer [79338] at Onward Search Boston, MA

    MediabistroBoston, MA, United States
    Full-time
    Senior UX / UI Designer [79338] job at Onward Search.As a Senior UX / UI Designer, you'll have the opportunity to work on complex, enterprise-level UX and product app design, collaborating closely with...Show moreLast updated: 30+ days ago