Food & Beverage Hostess / Host

Job Description

Job Description

As a Food and Beverage Host / Hostess, you are the first associate our guests will encounter. You will assist the servers in seating tables to distribute guests to manageable levels to improve each dining experience. The host / hostess has a solid understanding of the dining room layout and flow of service steps involved.

The ideal candidate is friendly, dependable, and thrives in a fast-paced environment where teamwork, professionalism, and guest satisfaction are top priorities.

• Greet and direct guests promptly, cheerfully, and professionally to their table.
• Prepare dining areas before each meal by setting tables, arranging chairs, and ensuring cleanliness throughout.
• Assist in bussing and resetting tables quickly and efficiently to prepare for incoming guests.
• Ensure cleanliness and sanitation of the dining room, service stations, and work areas throughout the shift.
• Follow all health and safety regulations, including proper food handling and local sanitation requirements.
• Support other food service areas and perform side work such as restocking supplies, polishing flatware, and prepping condiments.
• Handle guest complaints or issues with a calm, solution-oriented approach; escalate to supervisor if needed.
• Maintain a neat, professional appearance in full uniform with nametag; long hair must be tied back securely.
• Follow all operational policies and hotel safety procedures.
• Obtain and maintain any required food handler certification training.
• Always represent the hotel in a positive and professional manner—SMILE! ????

PHYSICAL REQUIREMENTS :

QUALIFICATIONS :

Previous food service or hospitality experience preferred but not required.