Senior HR Associate - HR Accommodation Team

Senior HR Associate - HR Accommodation Team

We are searching for a dynamic individual with outstanding customer service skills to join our HR Accommodation team. The successful candidate will work directly with our associates and their leadership team in providing short term and long term ADA accommodations in accordance with Title I of the ADA. This role requires excellent communication skills both verbal and in writing, organizational skills, attention to detail and critical thinking along with a strong focus on the associate experience.

Key Responsibilities :

• Engage in the interactive process with associates requesting leave, modifications to assist in performing the essential functions of their jobs, ergonomic solutions, or other adjustments to aid in performing task and / or reassignment
• Perform activities defined in the accommodation services and processes to ensure compliance with regulations and company policies in a timely manner
• Demonstrate strong communication and organizational skills, superior attention to detail and ability to prioritize in a fast-paced environment
• Ability to build strong relationships and influence others while working in a cross functional environment
• Deliver on an excellent associate experience
• Perform end-to-end case management for Title I cases; update system interactions, recommendation options, assess risk, resolve issues and escalate as appropriate
• Participate in agile pods and activities; updating internal ADA Toolkit, training and other duties assigned by Team lead / Leave manager
• Able to drive projects and task to completion autonomously

Basic Qualifications :

Preferred Qualifications :

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA : $78,400 - $89,500 for Sr. HR Associate Candidates

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.