Bingo Shift ManagerViejas Casino & Resort • Alpine, CA, US
No longer accepting applications
Bingo Shift Manager
Viejas Casino & Resort • Alpine, CA, US
13 hours ago
Job type
- Full-time
Job descriptionManages and directs staff performance to ensure the overall department objectives and financial goals are met during assigned shift. Addresses team member performance and behavior concerns; develops plans for improvement; takes necessary corrective action. Actively engages in recruitment, selection, and retention of staff. Sets staffing levels and schedules to ensure cost effective use of labor while meeting guest service and business level needs. Plans, organizes and distributes workload and provides clear direction and support. Ensures that new team members are effectively trained and positioned for success. Implements and monitors department policies and procedures for identifying workforce hazards and assessing risks. Enforces standard operating procedures in the Bingo Department and recommends changes for improvement. Helps plan and implements marketing strategies and promotions for the department such as running special ads, offering incentives to attract more guests to the food venue(s). Recommends new marketing strategies, games, or programs based on guest satisfactions. Assists in developing long-range planning goals for bingo operations, including headcount, product quality and quantity and pricing to support the continual growth of the operation. Works with management on determining the effectiveness of marketing programs. Keeps current on marketing strategies and changes in the gaming industry. Monitors forecasts, budget, costs, and sales goals related to revenue and service labor costs for the department. Oversees the purchasing of supplies and ensures proper inventories are established and maintained. Ensures expenditures stay within budget limitations and identifies areas in which expense reduction can be made. Ensures all jackpot payoffs are performed in a timely and professional manner and that all forms are completed thoroughly and accurately. Ensures that all service equipment is handled safely and with reasonable care, reporting mechanical problems to the proper department for repair. Ensures the POS cash registers are maintained and closed out at the designated times as well as back up kits are in place for use during power outages. Ensures that proper security measures are taken for safekeeping of funds to and from the casino vault. Provides frequent and ongoing communication with team members through one-on-one contact, team contact, or email. Conducts pass down of relevant and critical information to relief team members before going on breaks or at the end of shift. Prevents, manages, and / or resolve conflicts. Resolves problems and issues with team members and provides detailed information pertaining to incident to the Bingo Manager. Completes all required and necessary documentation with complete and accurate information in a timely manner. Prepares reports and works on special projects to support initiatives and directives from management. Attends regularly scheduled department meetings to communicate information and review weekly activities. Reads and responds to emails on a daily basis. Maintains knowledge of and ensures team members are aware of current marketing promotions and / or special events. Performs other duties as assigned. Is a role model of the Viejas's service culture. Leads by example and creates strong morale and engagement in his / her team. Communicates company and departmental goals and fosters open communication across the department. Fosters a culture of accountability, providing regular feedback to team members, including celebrating successes and addressing areas needing improvement. Manages conflict effectively; listens and assesses situations; takes action to resolve. Interacts with internal and external guests. Interacts with team members, subject matter experts, management, and department heads. Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. A portion of time is normally spent performing individual tasks related to the unit or sub-unit. Generally supervises semi-skilled employees. Excellent verbal, written and interpersonal communication skills. Knowledge of sales techniques preferred. Advanced knowledge of Microsoft Word and Excel. Knowledge of budget concept and financial forecast. Ability to work in a high pressure atmosphere while demonstrating good personal relations / people skills. Ability to pay close attention to details, multitask and manage time. Ability to communicate effectively and resolve problems efficiently and effectively. Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays. High school diploma or GED certificate required. Bachelor's degree in business administration or related area preferred. 3 to 5 years of experience and / or training in the gaming industry preferred. 3 to 5 years of management / leadership experience is required.
Overview
Bingo Shift Manager
Alpine, CA
- ID : 9548-954
- Full-Time / Regular
GENERAL SUMMARY
Plans, manages and coordinates the daily operations and profitability of the Bingo Department to ensure business plan and values are aligned on the assigned shift.
Core Scope of Position
VIEJAS STYLE SERVICE COMMITTMENT
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!
Leadership
Interaction
Supervision
KNOWLEDGE AND SKILLS
Education / Certification
Experience
J-18808-Ljbffr
Create a job alert for this search
Shift Manager • Alpine, CA, US
Related jobs
That's why people come to Pizza Hut.It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or reta...Show more
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our newest store in the Gaslamp District later this year! At the presen...Show more
I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.
The Job for Me Get a job that inspires your best and moves you forwar...Show more
Europa Village Wineries and Resort is a destination location in Temecula Valley Wine Country.We are a hospitality company rooted in family, and we welcome members and guests to enjoy a stay or a da...Show more
Job Description : Job Summary : The FOH Manager is responsible for day-to-day supervising of junior management, and non-management associates, assigning specified work to non-management associates, f...Show more
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers.We value hardworking and enthusiastic employees and we make it a priority to ensure their suc...Show more
An exciting opportunity awaits for a Aldi Shift Manager to perform daily responsibilities with dedication.Provide excellent interactions with customers and colleagues.
Work with your team to maintai...Show more
To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead mana...Show more
At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!.
Ready to level up your mana...Show more Our Shift Managers support our stores and General Managers in creating an amazing guest experience, and empowering their team to be at their very best.
Our Shift Managers create a culture in our res...Show more We are looking for seasoned Shift Supervisor / Assistant Manager candidates who can bring their previous experience and add value to our growing brand.
As we are a growing start-up company, there will...Show more 
Assistant Team Leader (Assistant Store Manager).Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle ...Show more
Arby's Restaurant Manager Opportunity.In a world full of quick service options, Arby's is seeking to be different and better.
We want to be different for our customers and different for our employee...Show more
Great employees deserve great benefits!.Paid vacation three weeks per year.Medical, dental, vision, and life and disability plans.
Sick time and company holidays.Leave programs for qualifying events...Show more
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show more We are looking for seasoned Shift Supervisor / Assistant Manager candidates who can bring their previous experience and add value to our growing brand.
As we are a growing start-up company, there will...Show more We are looking for seasoned Shift Supervisor / Assistant Manager candidates who can bring their previous experience and add value to our growing brand.
As we are a growing start-up company, there will...Show more 
For over 35 years El Pollo Loco continues to dominate the market in delivering the best citrus-marinated fire-grilled chicken.
We opened our first restaurant in 1980 in Los Angeles, and today we are...Show more
Assistant Manager
Pizza Hut • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Shift Leader
Insomnia Cookies • San Diego, CA, US
Part-time
Last updated: 30+ days ago • Promoted
Shift Manager
McDonald's • San Marcos, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Banquet Manager
Europa Village Winery and Resort • Temecula, CA, US
Full-time
Last updated: 13 days ago • Promoted
FOH Manager
Temecula Valley Winery Management • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Dunkin' • San Diego, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Aldi Shift Manager
TradeJobsWorkforce • 92172 San Diego, CA, US
Full-time
Last updated: 30+ days ago • Promoted
ASSISTANT MANAGER
Del Taco • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Restaurant Manager
Chuck E. Cheese • Escondido, CA, US
Full-time
Last updated: 30+ days ago • Promoted
SHIFT MANAGER
Del Taco • Lemon Grove, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Shift Manager Retail
TradeJobsWorkforce • 92198 San Diego, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager
Francesca's • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager
Arby's • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
ASSISTANT MANAGER
Jack In The Box • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Store Manager
O'Reilly Automotive • Temecula, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Shift Manager
TradeJobsWorkforce • 92197 San Diego, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Shift Manager - Earn Up to $37 / hr
TradeJobsWorkforce • 92134 San Diego, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Assistant Manager or Shift Supervisor
El Pollo Loco • Poway, CA, US
Full-time
Last updated: 30+ days ago • Promoted