Pennsylvania Remote Customer Service Representative

A company is looking for a Remote Customer Service Representative for Pennsylvania residents only.

Key Responsibilities

Handle customer inquiries and complaints

Document and update customer records based on interactions

Maintain a knowledge base of the evolving products and services

Required Qualifications, Training, and Education

Minimum of 2 years customer service experience in a call center environment

Minimum high school diploma; college preferred

Experience with diagnosing and troubleshooting

Experience supporting brand products and services

Ability to maintain a dedicated home office workspace