General Manager
Bowland, HeadPinz & FastTraxFort Myers, FL, US30+ days ago
Job type
- Full-time
Job descriptionProven Leadership : Minimum 2 years of successful management experience, ideally in entertainment, hospitality, or a related industry. Customer-Centric Mindset : Passion for delivering memorable guest experiences and empowering team success. Strategic Problem-Solving : Strong critical thinking skills and the ability to navigate challenges effectively. Adaptability : Thrives in a fast-paced, dynamic environment while staying focused on priorities. Strong Communication : Builds positive relationships with team members and guests alike. Must be 21+ years of age. High school diploma required; Associate's degree in Business, Hospitality, or a related field preferred. Familiarity with operational and safety procedures in high-volume environments. Minimum of 2 years of successful management experience, ideally in the restaurant, entertainment, or hospitality industry.
Job Description
Job Description
General Manager
Lead the way in creating exceptional guest experiences at HeadPinz Fort Myers! As the General Manager, you'll oversee daily operations, inspire a high-performing team, and ensure every corner of our entertainment center delivers excellence. This hands-on leadership role requires adaptability, vision, and a passion for operational and service standards.
Key Responsibilities
- Drive Results : Set and enforce operational standards to ensure superior guest satisfaction and team performance.
- Inspire Leadership : Motivate, coach, and develop team members, fostering a culture of growth, accountability, and respect.
- Ensure Safety : Respond swiftly to emergencies, prioritizing guest and employee well-being.
- Streamline Operations : Oversee day-to-day activities, including opening, closing, scheduling, and inventory management.
- Maintain Excellence : Uphold facility cleanliness, safety, and appearance standards.
- Optimize Performance : Continuously evaluate and enhance processes for efficiency and service delivery.
- Collaborate Across Teams : Partner with maintenance and technical teams to ensure proactive maintenance and timely repairs.
What You Bring
Education & Qualifications
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General Manager • Fort Myers, FL, US
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