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Care Coordination Specialist

Care Coordination Specialist

OptumErie, PA, United States
2 days ago
Job type
  • Full-time
Job description

This is a field-based position requiring regular travel to various locations as part of your daily responsibilities. At Optum Home & Community Care, a part of the UnitedHealth Group family, we are pioneering a new approach to healthcare by integrating solutions that address an individual's physical, mental, and social needs. Our mission is to help patients easily access and navigate their care anytime and anywhere.

As part of our Senior Community Care (SCC) product, you will work collaboratively with a team dedicated to providing care to patients at home, in nursing homes, and assisted living facilities. This vital role enhances access to care and improves patients' health journeys.

You will serve as a key member of the primary care team, collaborating with all interdisciplinary team members while supporting multiple providers. The Care Coordination Specialist assists nurse practitioners (NPs) and physician assistants (PAs) in care coordination, administrative tasks, and supporting our patients.

Location : Field Based in Erie, Crawford, and Mercer, PA Counties

Why Choose a Career at Optum?

  • We believe that supporting our employees leads to better care for patients.
  • We drive national change while fostering a community-focused culture.
  • We promote internal talent growth, allowing employees to pursue various geographical and professional paths.

Compensation & Benefits Highlights :

  • Guaranteed competitive compensation model focused on quality, with bonus opportunities.
  • Financial stability backed by Fortune 5 Company resources.
  • Comprehensive retirement offerings, including employer-funded contributions and an Employee Stock Purchase Plan (ESPP for UHG Stock).
  • Extensive benefits package, including medical, dental, vision, and allowances for continuing education and equipment.
  • Robust learning and development programs to support career growth.
  • This is a full-time position (40 hours / week) working Monday to Friday. Employees must have the flexibility to work various 8-hour shift schedules between 8 am and 5 pm (no nights, weekends, or holidays). Occasional overtime may be necessary based on business needs.

    We provide two months of paid training, with training hours discussed on your first day of employment.

    Primary Responsibilities :

  • Support the interdisciplinary care team with overall member coordination as guided by an RN or NP / PA.
  • Manage data entry and member chart management for new members, post-hospital visits, quality metrics, labs, and medications.
  • Obtain medical records following hospitalizations or physician visits.
  • Schedule member transportation or appointments.
  • We recognize and reward your performance in a challenging environment that provides clear guidance on achieving success and offers development opportunities for other roles.

    Required Qualifications :

  • High School Diploma / GED or equivalent work experience.
  • Valid Driver's License.
  • Must be 18 years of age or older.
  • 3+ years of clinical or medical record experience.
  • Knowledge of medical terminology and EHR platforms.
  • Ability to travel to patient locations within assigned counties.
  • Ability to work full-time (40 hours / week), Monday to Friday, with scheduling flexibility during regular business hours.
  • Preferred Qualifications :

  • Certified Nursing Assistant or Medical Assistant certifications.
  • Salary will be determined based on factors including local labor markets, education, work experience, and certifications. In addition to your pay, we offer an extensive benefits package, incentive programs, equity stock options, and 401k contributions (subject to eligibility requirements). Whichever path you choose with us, expect a thriving array of benefits and incentives.

    At UnitedHealth Group, our mission is to help people live healthier lives and enhance the healthcare system for all. We strive for a world where everyone, regardless of race, gender, sexuality, age, location, or income, has the opportunity to live their healthiest life. We are committed to addressing barriers to health that affect underrepresented groups and ensuring equitable care that improves outcomes.

    UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. We maintain a drug-free workplace, and candidates are required to pass a drug test before beginning employment.

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    Care Coordination Specialist • Erie, PA, United States

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