Job Description
Job Description
Salary : $60,000 - $85,000 DOE
Loan Servicing Supervisor
As aLoan Servicing Supervisor at Viking Bank (Alexandria Location), youll lead a team responsible for generating loan documents and providing supportive functions to our lending teams, while also using your expertise to assist in loan processing transactions. You will have a keen eye for keeping valuable insight into pipeline activity with the ebbs and flows of loan transactions, while fine tuning supportive functions at the bank and maintaining system integrations.
How Youll Make a Difference The Viking Way
- Lead with Confidence : Serve as a knowledgeable resource for staff, providing guidance and collaboration within a team responsible for loan servicing functions.
- Process with Precision : Prepare, review, and process loan documents for new, renewed, and modified loans across product lines, specifically looking for experience with residential mortgage transactions with the willingness to learn other loan products.
- Navigate Systems Smoothly : Demonstrate proficiency in utilizing the banks core operating system and related programs, with a proactive approach toward evaluating and implementing future system enhancements.
- Dig into Details : Conduct research and deliver analytical support related to escrow accounts, loan payments, disbursements, and reconciliation activities to ensure accuracy and balance across loan transactions.
- Streamline the Flow : Further enhance the end-to-end loan processing workflow to ensure accuracy & efficiency from the initial loan application stages to file closures.
- Stay Compliant : Ensure compliance with internal policies and regulatory requirements for document generation and loan support procedural activities.
- Keep Records Spot On : Keep a pulse on maintaining accurate file records and reporting requirements.
- Jump In to Help : Provide support to manage overflow and fill gaps in loan support responsibilities, ensuring timely and consistent service delivery.
Work Style & Approach
Self-motivated with high proficiency to meet goals & achieve deadlinesFoster a positive working environment and view oneself as part of a team with shared goalsThrive on opportunities to grow and adapt to changes to meet the needs of a dynamic and evolving environmentIdentify potential projects or focus areas and oversee them through completionCollaborate across various roles and departments to meet core bank functionsPossess problem-solving and critical thinking skills to support complex or difficult decision-making resolutionsQualifications
Education in business administration, finance, similar fields or equivalent job-related experience, specifically in mortgage loan processing and related documentationSupervisory experience is a valued asset for this roleOccasional daytime travel to other branch locations may be necessaryJoin us and be part of a team thats truly Invested in your Journey!
What We Offer :
Competitive pay based on experience and role levelComprehensive health benefits401(k) with company matchGenerous paid time offProfit-sharing opportunitiesA supportive, community-focused workplaceViking Bank is an Equal Opportunity Employer.
Were committed to a workplace where everyones journey matters.