Environmental Services Technician
At Houston Methodist, the Environmental Services Technician performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients, guests, and staff. This position maintains environmental and infection control standards within established policies and procedures. In addition, the Environmental Services Technician position follows Association of Operating Room Nurses (AORN) standards for turnover and terminal cleaning of procedure rooms. This position works with floor maintenance equipment and chemicals as well as handling and interaction with hazardous materials for appropriate disposal, conference room set ups and linen distribution, collection and tracking, as appropriate.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Responsibilities
People Essential Functions
- Interacts in a positive, professional manner with patients, family and staff
- Actively participates in meetings, huddles and with other team members using positive communication
- Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.
Service Essential Functions
Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitorsPromptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management, as appropriate.Performs efficient room cleaning processes ensuring timely patient admissionsQuality / Safety Essential Functions
Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriateDuring discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipmentFollows policies, procedures, and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standardsPerforms one or more of the following : Follows proper cleaning / maintenance procedures for all floor types utilizing equipment, as appropriate. Collects, transports and disposes of solid / biohazard waste through proper procedures. Follows identified cleaning procedures, which may include utilizing specialty equipment, in assigned areas (e.g. surgical, procedural or isolation areas, etc.). Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining, identifying and rejecting poor quality linen.Finance Essential Functions
Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. Reports, tracks and assesses wasteful practices.Manages time effectively and prioritize department daily tasks, minimizing incidental overtimeGrowth / Innovation Essential Functions
Assumes responsibility for growth and development. Participates in continuing education and in-service programs. Actively participates in EVS shared governance, meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processesFosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectivesQualifications
Education
High School diploma or equivalent education (examples include : GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferredWork Experience
One year of experience preferredLicense / Certification
Licenses And Certifications - Required
DOTHAZMAT Certification (DOT) US Department Of Transportation Hazardous Materials Certification within 90 daysLicenses And Certifications - Preferred
DL - Driver License - State LicensureKsa / Supplemental Data
Knowledge, Skills, And Abilities
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateMulti-task oriented, ability to complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of housekeeping equipment and chemicalsAbility to effectively communicate in a manner consistent with a customer service focusSupplemental Requirements
Work Attire
Uniform YesScrubs YesBusiness professional NoOther (department approved) YesOn-Call
On CallNoTravel
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile
Houston Methodist (HM) is one of the nation's leading health systems and academic medical centers. HM consists of eight hospitals : Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.
In 2019 Houston Methodist and its physicians treated more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services' consulting and education divisions also provide advisory services and training and development to health care organizations around the world.