Commercial Lines Account Executive - Real Estate & Healthcare
Position Summary : The Commercial Lines Account Executives have leadership / mentorship and advisement responsibilities over Account Managers and their respective books of business / client groups to include gathering information from clients, servicing clients, and setting expectations of timeline for completion of work tasks.
Essential Tasks :
- Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines
- Maintains knowledge of new developments or changes with various carriers and new Federal / State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures : documents electronic filing accordingly
- Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.), Account Managers, and Client Service Managers
- Investigates, initiates and prepares necessary summaries of insurance, proposals and applications, submits them to appropriate insureds and carriers, obtains clients' signatures on all applications, follows up to ensure timely responses, either in conjunction with Producer or independently
- Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
- Consults, informs, and educates audit procedures to clients.
- Set priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
- Represents the agency in conjunction with producers in handling complaints, arbitrating disputes, or resolving grievances; facilitates a productive and amicable working relationship between clients, agency personnel, and producers; develops and maintains a positive relationship and rapport with each insurance carrier to satisfy our clients' needs and facilitate the processing of business
- Involved in clients' loss control visits and subsequent recommendations and / or relevant claims
Specific Knowledge, Skills, and Abilities :
Ability and desire to work with peopleAbove average mathematical skillsStrong organization and time management skills required, with attention to detailComputer skills including agency management system and Windows OfficeTeam player with a positive approach to co-workers, work and the agencyHighly motivated, self-starter who works independently to accomplish established agency goalsExceptional communication skills, both verbal and writtenAccountable for own actions and delivers on commitmentsCommitment to continuous learningExperience and Education :
8+ years of Commercial Property & Casualty Insurance experience requiredExperience managing Real Estate and Healthcare clients requiredLicensing and Credentials :
Active General Lines or Property & Casualty License requiredCertified Insurance Counselor (CIC) or equivalent designation requiredSystems :
Proficient with Microsoft Excel, Word, PowerPoint, and OutlookApplied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptableLocation :
Candidate will be based out of the Fort Worth, TX officeHybrid or fully remote opportunities available for qualified candidatesPhysical Requirements :
Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directionsNotice to Recruiters and Staffing Agencies : To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.