Marketing Operations Manager
ROOTS Academy is seeking a Marketing Operations Manager a systems-minded, detail-driven professional who thrives on structure, clarity, and accountability. This role ensures that marketing plans turn into action, deadlines are met, and nothing falls through the cracks.
Working closely with the President and the marketing team, this person owns the organization, tracking, and operational flow of ROOTS' marketing efforts across dance, music, and theater.
If you love timelines, spreadsheets, checklists, and clear communication and you're energized by helping a team stay on task and deliver on time you'll fit right in.
Key Responsibilities
Project & Workflow Management
- Translate strategic plans into actionable project timelines and task lists.
- Manage the ROOTS marketing calendar ensuring all campaigns, events, and deliverables are planned, tracked, and communicated.
- Maintain ClickUp as the central hub for all marketing tasks, campaigns, and priorities.
- Lead weekly project meetings to review progress, identify blockers, and reassign priorities.
- Partner with Seanna and Heather to ensure they have what they need, when they need it.
Systems & Process Optimization
Build and maintain efficient workflows for campaign setup, creative requests, and internal communication.Ensure marketing systems (ClickUp, HubSpot, Google Drive, WordPress) are organized and used effectively.Track marketing metrics and performance data; assist with analysis and reporting to inform decisions.Recommend process improvements to increase efficiency and reduce bottlenecks.Team Communication & Accountability
Serve as the communication bridge between marketing and other departments.Keep leadership informed of project status, timelines, and outcomes.Provide proactive updates and reminders ensuring deadlines are met and priorities stay clear.Seasonal Campaign Coordination
During ROOTS' peak marketing cycles (summer and December / January), coordinate campaign schedules and deliverables.Track the status of ads, emails, website updates, and social content to ensure launch deadlines are met.Support post-campaign wrap-ups by gathering results and insights.What You'll Bring
35 years of experience in project management, marketing operations, or organizational coordination.High attention to detail thrives on tracking moving parts and closing loops.Process- and data-minded loves systems, organization, and optimization.Proficiency with ClickUp (or other PM tools), HubSpot, Google Drive, and spreadsheets.Excellent communicator clear, proactive, and dependable.Calm under pressure and steady through busy seasons.(Bonus) Comfort with basic data reporting and campaign analytics.Why Join ROOTS Academy
ROOTS Academy exists to inspire students through the arts and strengthen community through creativity. As our Marketing Operations Manager, you'll be the person who turns big ideas into organized execution helping ensure every campaign, event, and creative initiative runs smoothly and delivers results.
This role is for you if :
You love clarity, lists, and process.You're motivated by precision and follow-through.You find satisfaction in keeping creative people organized and on schedule.Salary Range : $42,000$48,000 DOE (commensurate with experience). Includes paid time off, holidays, insurance stipend and the opportunity to grow within a creative, collaborative environment.