Senior Field Service Software Applications Engineer, North America

Are you excited by the idea of working in a cutting-edge technological environment to develop medical solutions that save lives ?

Inpeco is the world leader in clinical laboratory automation. We create innovative robotic solutions that set new standards for biological sample management. Our state-of-the-art systems minimize the possibility of human error, drastically limit contamination risks, and guarantee complete sample traceability (from collection tube to result).

Our solutions support over 2000 clinical laboratories worldwide, contributing to faster and safer diagnoses.

The Inpeco Group has its headquarters in Novazzano (Switzerland) , a production facility in Val della Torre (Turin, Italy) , a site dedicated to Innovative Projects in Pula (Sardinia, Italy) , an office in Verona (Italy) , and several key offices for the international market in :

• Brussels (Belgium)
• New York, NY (USA)
• Frankfurt (Germany)
• Madrid (Spain)
• Paris (France)

What are you waiting for? Join the Inpeco world and come innovate with us! 🚀

We are seeking a Senior Field Service Software Applications Engineer to support the installation, maintenance, and troubleshooting of automation systems and Inpeco products across the North America region. This role involves software, firmware, and IT support and requires frequent travel to customer sites.

The position is home-based, preferably in the Northeast area, near a major airport .

Key Responsibilities :

Travel : Availability to travel up to 75% of the time .

Internal Stakeholders : R&D, Sales, Inpeco IT.

External Stakeholders : Customers / End Users staff (Lab Manager, ICT, Technician) and Partners

We are looking for candidates with the following skills :

6 ≤ 10 total years of experience and >

2 ≤ 5 years of experience in the role .

Linux

Nice to Have :

What we offer (Benefits)