Public Safety Dispatcher II (Lateral)

Public Safety Dispatcher II (Lateral)

The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include :

• To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner.
• To apprehend and prosecute offenders and / or resolve investigations in a timely and thorough manner.
• To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic.
• To provide coordinated, responsive and reliable 9-1-1 dispatch services.

The role involves handling the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure.

Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment. Apply today to join our team and make a difference! The ideal candidate will possess the following competencies :

Essential and other important responsibilities and duties may include, but are not limited to, the following :

Related functions include :

Sufficient education, training and / or work experience to demonstrate the possession of the following knowledge, skills and abilities which would typically be acquired through :

Desired qualifications :

Working conditions / physical requirements :

Work in an office environment; sustained posture and intense attentiveness for prolonged periods.

Selection process :

More than one position may be filled from this posting. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.