Call Center Customer Service Advisor

Job Description

Job Description

Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questions or take action to resolve their concern.

Join a team / company where :

• the core values create a team of people who : consider others first, own results, have a positive approach to problem solving, have a sense of urgency and continually self-improve
• customers like to buy products to repair / restore / revive their automobiles
• you can work in the office or at home
• training is provided to better understand our products and systems
• you participate in a strong benefits package - medical, dental, vision, life and ad&d insurances, disability insurance, 100% vested matching 401k, paid time off, incentive plan, employee discount and other voluntary benefits

As a member of the Customer Service team, you’ll :

You'll be more successful if you :

Your schedule will be :

Work Location :

The Eastwood Company makes use of the Culture Index to help us understand preferred communication styles and intrinsic motivational needs of our team. Please set aside 7-10 minutes, during which you will have no interruptions or distractions, and simply follow the instructions.

Eastwood Automotive Company LLC dba The Eastwood Company (cultureindex.com)

The Eastwood Company, established in 1978, has been developing, marketing and offering supplies, tools and equipment used for the repair and restoration of automobiles. Our customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on us for unique products that enable successful completion of their repair and restoration projects.

Eastwood does pre-employment drug screening and background checks.

EOE

The Eastwood Company participates in E-Verify.

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