Receptionist

Job description:

• Greet and direct visitors in the office.
• Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
• Retrieve messages from voicemail and forward them to the appropriate personnel.
• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address, directions, and other information; welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required, update appointment calendars, prepare travel vouchers, and take payments for services and products.
• Receive, sort, and route mail, and maintain and route publications; maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes; create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Order, receive, and maintain office supplies.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.

Qualifications:

• 1-2 years of related experience.
• High school diploma or equivalent.
• Knowledge of Microsoft Office applications.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Identifies and resolves problems in a timely manner.
• Gathers and analyzes information skillfully.
• Develops alternative solutions and works well in group problem-solving situations.
• Manages difficult or emotional customer situations and responds promptly to customer needs.
• Speaks clearly and persuasively in both positive and negative situations.
• Writes clearly and informatively with attention to spelling and grammar.
• Balances team and individual responsibilities and exhibits objectivity and openness to others' views.
• Treats others with respect and consideration regardless of their status or position.

Why is This a Great Opportunity:

• Greet and direct visitors in the office.
• Operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
• Retrieve messages from voicemail and forward them to the appropriate personnel.
• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department; take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address, directions, and other information; welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required, update appointment calendars, prepare travel vouchers, and take payments for services and products.
• Receive, sort, and route mail, and maintain and route publications; maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes; create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Order, receive, and maintain office supplies.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.

Salary Type : Hourly

Salary Min : $ 20

Salary Max : $ 20

Currency Type : USD