Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
- Exciting news - This position is Virtual; however, must reside in the North East Division for this position - This includes the States of New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia
Virtual-Business Sales Representative Compensation :
Total Target Compensation (Base Pay plus Targeted Commission) : $25.37 / hourOur sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targetsVirtual-Business Sales Representative Benefits :
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision401k available after 90 daysPaid trainingFree Comcast / Xfinity courtesy services (cable, high-speed internet, etc.)(Must be in a Comcast serviceable area)Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employmentTuition Reimbursement (where applicable)Discounts on Comcast / Xfinity Voice, OnDemand, and Personal Security Services (PSS)Virtual-Business Sales Representative Responsibilities :
Responsible for inbound telesales of Comcast services to small-to-medium business customersSelling Comcast Business Mobile is a requirementMeet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.Ensure CRM software is accurate and up to date on daily basis.Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.Keep up-to-date on product knowledge, industry information and competitive landscape.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to
Understand our Operating Principles; make them the guidelines for how you do your jobOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and servicesKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiencesWin as a team - make big things happen by working together and being open to new ideasBe an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customersDrive results and growthRespect and promote inclusion & diversityDo what's right for each other, our customers, investors and our communitiesVirtual-Business Sales Representative Additional Requirements :
High School Diploma / GED2-5 years of applicable experience in a related or similar fieldDemonstrates the ability to work independently with little or no supervisionWireless experience strongly preferredVirtual-Business Sales Representative Home Office Requirements :
Demonstrates the ability to work independently with little or no supervisionIn a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard-wired into the provided equipment, either through a direct wall input or your routerHave a quiet work area in a location that provides privacy from other people, activities and noiseHave a steady work surfaceHave a comfortable chairAdequate lightingFast and reliable internet serviceThe starting rate is dependent on several factors, including your city / state of residence. Comcast follows all local and state regulations / laws regarding minimum wage.Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast is proud to be an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast is an EOE / Veterans / Disabled / LGBT employer
Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.