Customer Support Representative

Customer Support Representative

We are seeking a dedicated Customer Support Representative to provide exceptional service and support to our customers. As part of our team, you will guide customers through every step of the CarMax experience, ensuring a seamless and positive journey. Responsibilities include conducting vehicle condition assessments, managing administrative tasks, and creating service appointments. If you have strong communication skills, the ability to build rapport with customers, and a focus on delivering outstanding service, we encourage you to apply. Join us in our mission to provide honest and transparent experiences for customers in the automotive industry.

Qualifications and Requirements :

• Demonstrated exceptional communication skills
• Ability to build and maintain strong customer relationships
• Strong team-oriented behaviors
• High school diploma or equivalent
• Previous sales and customer service experience preferred
• Valid driver's license