Buffalo Wild Wings - Manager

Job Description

Job Description

Description :

We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbon, and Eggspectation) we offer many opportunities for growth across franchise and independent brands.

Position Overview

The Manager is responsible for the overall operation of the restaurant, including managing the staff, ensuring customer satisfaction, overseeing daily operations, and maintaining high standards of food quality, service, and cleanliness. This individual plays a critical role in maximizing profitability while delivering an exceptional dining experience for guests.

Duties and Responsibilities

Essential duties and responsibilities include but are not limited to the following :

• Oversee Daily Operations : Supervise all restaurant activities to ensure smooth operation, including managing staff, coordinating kitchen and dining service, and monitoring guest satisfaction.
• Customer Service : Ensure that all guests have a positive dining experience by addressing their needs, resolving complaints, and ensuring high standards of service.
• Staff Management : Hire, train, schedule, and supervise restaurant staff, including servers, chefs, kitchen staff, and cleaning personnel. Foster a positive work environment and motivate the team to meet performance standards.
• Inventory and Budget Management : Oversee inventory levels, manage ordering and stock control, and ensure cost control measures are followed. Maintain a balanced budget for food, labor, and operational expenses.
• Compliance and Safety : Ensure that the restaurant adheres to all health, safety, and sanitation regulations, including food handling, kitchen cleanliness, and employee safety. Maintain necessary licenses (e.g., liquor license, food safety certifications).
• Quality Control : Monitor food quality and presentation, ensuring consistency and adherence to restaurant standards. Ensure that portion sizes and preparation times are maintained.
• Financial Management : Oversee revenue generation, analyze sales data, and create strategies to meet financial goals. Manage cash flow, report on daily, weekly, and monthly financial performance.
• Marketing and Promotion : Collaborate with marketing teams to create and implement promotional strategies, seasonal specials, and customer loyalty programs.

Skills and Abilities Required

Education and Training

Physical Demands

Salary posted is based on an hourly wage for a 45 hour work week.

We offer

Requirements :