UX Researcher

UX Researcher

Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology. Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.

As a UX Researcher at Lodgify, you'll play a key role in bringing the voice of the customer into our products. Partnering with our senior researcher, you'll design and execute studies that uncover insights, validate solutions, and guide teams toward customer-centric decisions. This is a hands-on role where your curiosity, empathy, and rigor will shape how our teams understand customer needs. You'll be part of a design-driven culture, using Design Thinking to influence outcomes and ensure our products are as valuable as they are delightful.

How will you make an impact?

• Plan and execute research across various methods, including interviews, usability tests, and surveys, to deliver timely and actionable insights.
• Synthesize findings into clear recommendations that directly inform product and design decisions.
• Enable rapid discovery and validation, ensuring teams can test and learn quickly.
• Advocate for the customer by representing their perspective in design and delivery conversations.
• Communicate insights in digestible waysfrom reports to workshopsthat inspire action.
• Maintain empathy for users throughout the product lifecycle, ensuring decisions stay grounded in real needs.
• Collaborate across disciplines, partnering with Designers, PMs, Engineers, and Data teams to triangulate insights and embed them into solutions.
• Contribute to research operations, including participant recruitment, documentation, and upkeep of the insight repository.
• Help scale research practices, streamlining processes so they are repeatable and accessible across teams.

What makes you a great fit?

You'll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives, and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.

The freedom to work from home any day that works for you. Enjoy 25 working days of paid vacation and Jornada Intensiva in August. Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too). Save on meals! Enjoy a monthly allowance of 150 and, in addition, a Flexible Remuneration plan with up to 70. Plus, enjoy a 50% discount on Ametller's prepared dishes to level up your mealtime! Flexible Remuneration options for your transportation needs. Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment. Free Spanish classes. Boost your earning potential with our referral program that offers paid compensation. Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more! Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.