Manager of Mitigation Fire and Water Restoration

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Tuition assistance

Vision insurance

Company and Culture :

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description :

Assign and coordinate jobs with the production crew, keeping the ownership updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Manager of Mitigation should take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets up apart from our competitors in the industry.

Responsibilities :

• Managing Customer Satisfaction and representing the brand
• Effectively oversee all aspects of the production processes and customers needs
• Identifying areas for improvement and managing relationships with centers of influence
• Managing production, pricing schedules, estimate details & coordinating with the Owner
• Leaving job sites with an orderly appearance and follow uniform and policy guidelines
• Communicating and managing customer concerns with GM / Owner effectively
• Maintaining cleanliness of products and equipment to the highest standard
• Ensure clear communication with office staff, immediate supervisor and fellow technicians
• Training staff and technicians
• Continuous on-site job presence and assist in projects

Qualifications :

• Experience in equipment, asset and financial management
• Proficient using Xactimate & Symbility / Mobile Claims estimating platforms
• Experienced in XactAnalysis, Claims Connect, MICA, Dash software platforms
• Experience with program work from all major insurance carriers
• Understanding of safety guidelines and ability to manage them on site and while traveling
• IICRC certified in ASD, WRT and AMRT
• Aptitude with record keeping, recording information and communicating the message
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates
Benefits :
• 401(k)
• Full health, vision, dental and life insurance benefits
• Serve your community in their time of need. Servant Based Leadership
• Be a part of a winning team with the One Team mentality. We serve together
• Competitive pay, benefits and flexible hours
• Additional benefits and perks based on performance and employers policies

Job Type : Full-time

Salary : $70,000 - $80,000 per year

Benefits :
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement