IT Business Analyst SAP SCE (onsite Shelton, CT)

Global luxury retail corporation is looking for an I T Business Analyst w / SAP SCE experience to work at their Shelton, CT office.

The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use.

Responsibilities

• Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM.
• Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements.
• Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes.
• Ensures fixes and / or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams.
• Coordinate testing for SAP upgrades, software changes and bug / fix corrections with the key user community to limit business interruption.

Knowledge Requirements

Skill Requirements

Personal skills