IT Support Specialist III

Job Summary :

Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.

Duties & Responsibilities :

• Perform the duties and responsibilities of the IT Support Specialist II.
• Deploy computer images, applications, and updates to all workstations.
• Assist in the administration of network devices, VLANS, and configurations.
• Troubleshoot advanced issues with Windows PCs and internet connections.
• Mentor lower-level Helpdesk / IT technicians.
• Work on assigned projects.

Skills :

Equal Opportunity Employer

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