IT Field Support Technician – Atlanta
Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team. The role reports to the Territory Supervisor and involves hardware-focused, break-fix services and solutions on various client products. Candidates must have basic to moderately complex troubleshooting skills and the ability to make decisions based on established guidelines.
Responsibilities & Skills
- Communicate clearly in written and verbal form
- Accept and deliver all assigned service calls
- Complete all administrative tasks for each call
- Control and return of assets and inventory
- Provide functional guidance to colleagues
- Perform break-fix support for designated equipment
- Possess excellent customer service skills
- Meet other duties as required to support business needs
Requirements
Technical school certification or equivalent, 1–2 years of relevant experienceMust drive yourself to client locationsAbility to lift or move computer equipment up to 50 lbsValid driver's license and reliable transportation with registration and insuranceMust own a basic repair tool kitBenefits
$40 per call / $5 per call per diemJ-18808-Ljbffr