Asset Protection Associate - Freehold Raceway Mall
JCPenney is seeking an Asset Protection Associate to support loss prevention and store safety at the Freehold Raceway Mall. The role involves monitoring surveillance activity, interviewing suspects, maintaining evidence records, and collaborating with internal investigations to protect merchandise and store customers.
Responsibilities
- Supports Shrinkage and Safety Awareness programs and communicates current topics to Store Management.
- Conducts surveillance to detect theft, fraud, or suspicious activity and reports infractions to AP Management.
- Detains and interviews customers and contractors suspected of theft and collects investigative intelligence.
- Maintains records using approved company methods and preserves evidence.
- Attends court hearings, updates files, and coordinates with local law enforcement.
- Identifies and corrects potential hazards, conducts incident investigations, and completes reports.
- Collects evidence for internal investigations and serves as an interview witness as directed.
Qualifications
Minimum 18 years of age with a high school diploma or GED.Requires strong communication and problem-solving skills.Ability to work a full-time schedule and respond to shift needs.Must comply with company policies to drive sales, profit, and customer service.Core Competencies & Accomplishments
AP knowledge – Learn and stay up to date on loss prevention policies.Balanced Temperament – Maintain composure under high-stress situations.Results – Solve problems efficiently to drive sales, profit, and service.Ownership – Build positive, inclusive, and respectful relationships.Intensity – Act with energy and urgency to improve the customer experience.What You Get
Eligible associates receive a competitive benefits package that includes medical, dental, vision, term life insurance, paid vacation / holidays
, and a 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise and receive additional compensation for working on designated holidays.Pay Range
USD $18.00 / Hr – USD $22.50 / Hr.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing; Retail
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